Add sales_agent to conversation schema (Preview)#450
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Adds sales_agent_participated boolean and sales_agent object to both conversation and conversation_list_item schemas. The sales_agent object includes outcome, routing_outcome_identifier, routing_outcome_title, collected_data, source_type, and source_title. Companion to intercom/intercom#495798 Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
Simplified to outcome + routing outcome fields only. Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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Why?
Expose sales agent (SDR) metadata on the conversation response in the public API.
How?
Adds
sales_agentschema definition andsales_agent_participated+sales_agentproperties to bothconversationandconversation_list_itemschemas in the Preview spec. Fields:outcome,routing_outcome_identifier,routing_outcome_title.Companion PRs:
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