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Document CX Score attributes in custom_attributes schema #446

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Merged
ellicenelson merged 1 commit into from
Apr 13, 2026
Merged

Document CX Score attributes in custom_attributes schema #446

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6 changes: 5 additions & 1 deletion descriptions/0/api.intercom.io.yaml
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Original file line number Diff line number Diff line change
Expand Up @@ -22889,7 +22889,8 @@ components:
type: object
description: An object containing the different custom attributes associated
to the conversation as key-value pairs. For relationship attributes the value
will be a list of custom object instance models.
will be a list of custom object instance models. System-defined attributes
such as "CX Score rating" and "CX Score explanation" may also be included.
additionalProperties:
anyOf:
- type: string
Expand All @@ -22902,6 +22903,9 @@ components:
team_mates: 9
start_date_iso8601: "2023-03-04T09:46:14Z"
end_date_timestamp: 1677923174
CX Score rating: 4
CX Score explanation: The conversation was resolved quickly and the customer
expressed satisfaction with the outcome.
custom_object_instance:
title: Custom Object Instance
type: object
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3 changes: 2 additions & 1 deletion descriptions/2.13/api.intercom.io.yaml
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Expand Up @@ -16933,7 +16933,8 @@ components:
type: object
description: An object containing the different custom attributes associated
to the conversation as key-value pairs. For relationship attributes the value
will be a list of custom object instance models.
will be a list of custom object instance models. System-defined attributes
such as "CX Score rating" and "CX Score explanation" may also be included.
additionalProperties:
anyOf:
- type: string
Expand Down
6 changes: 5 additions & 1 deletion descriptions/2.14/api.intercom.io.yaml
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Original file line number Diff line number Diff line change
Expand Up @@ -18593,7 +18593,8 @@ components:
type: object
description: An object containing the different custom attributes associated
to the conversation as key-value pairs. For relationship attributes the value
will be a list of custom object instance models.
will be a list of custom object instance models. System-defined attributes
such as "CX Score rating" and "CX Score explanation" may also be included.
additionalProperties:
anyOf:
- type: string
Expand All @@ -18606,6 +18607,9 @@ components:
team_mates: 9
start_date_iso8601: "2023-03-04T09:46:14Z"
end_date_timestamp: 1677923174
CX Score rating: 4
CX Score explanation: The conversation was resolved quickly and the customer
expressed satisfaction with the outcome.
custom_object_instance:
title: Custom Object Instance
type: object
Expand Down
6 changes: 5 additions & 1 deletion descriptions/2.15/api.intercom.io.yaml
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Original file line number Diff line number Diff line change
Expand Up @@ -19320,7 +19320,8 @@ components:
type: object
description: An object containing the different custom attributes associated
to the conversation as key-value pairs. For relationship attributes the value
will be a list of custom object instance models.
will be a list of custom object instance models. System-defined attributes
such as "CX Score rating" and "CX Score explanation" may also be included.
additionalProperties:
anyOf:
- type: string
Expand All @@ -19333,6 +19334,9 @@ components:
team_mates: 9
start_date_iso8601: "2023-03-04T09:46:14Z"
end_date_timestamp: 1677923174
CX Score rating: 4
CX Score explanation: The conversation was resolved quickly and the customer
expressed satisfaction with the outcome.
custom_object_instance:
title: Custom Object Instance
type: object
Expand Down
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