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Muhammad Abdugafarov

AI Product Engineer · Founder of SmartCRM24 and Lookona Labs

I build AI agents that work as part of real business teams — measured by growth and revenue, not feature counts.

Based in Khujand, Tajikistan. Building across Tajik, Uzbek, Russian, and English business contexts.


What I'm building

  • SmartCRM24 — my main focus. An AI-native CRM for WhatsApp & Instagram sales in Central Asia: every channel in one inbox (WhatsApp, Instagram, Telegram, Facebook, website, phone calls), a full funnel, and an AI agent on the team — it replies in ~11 seconds, qualifies leads and hands warm conversations to human operators. Across three live pilots: 19K+ inquiries, 11K+ agent replies, 500+ recorded deals. Case studies →
  • Lookona Labs — my founder venture: a focused portfolio of AI agent products for finance and business automation, with SmartCRM24 as its flagship. Also:
    • Aziza — AI sales agent that works on top of existing CRMs
    • RestOS — restaurant automation SaaS
    • Ovozly — AI call center QA agent

Open source

I also lead the localization of Mozilla Common Voice for Tajik (3,000+ sentences collected) to help make AI accessible in my native language.

Writing

Essays and technical notes at muhammads.site (English) and on my Telegram channel Rational Optimist (Russian).

Recent reads:

Stack

Python · Django · Go · TypeScript · Next.js · C# · .NET · Supabase · PostgreSQL · Google Gemini · OpenAI · Anthropic · 11labs

Reach me

If you're building in fintech, enterprise software, or AI-driven automation — or you want an AI agent actually selling in your WhatsApp and Instagram — happy to talk.

About

Config files for my GitHub profile.

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