bytebase · tianzhou · Apr 16, 2026 · Apr 16, 2026
@@ -17,4 +17,4 @@ The audit is conducted by an [independent third party auditor](https://www.assur
 
 The SOC 2 Type 1 report verifies that we have implemented comprehensive security controls and practices to protect customer data. This is just the beginning of our compliance journey as we work towards SOC 2 Type 2 certification.
 
-For more information about our security practices or to request our SOC 2 Type 1 report, please [email us](mailto:support@bytebase.com).
+For more information about our security practices or to request our SOC 2 Type 1 report, please [email us](mailto:sales@bytebase.com).
@@ -14,4 +14,4 @@ Building on our earlier [Type 1 certification](/blog/soc2-type1), **SOC 2 Type 2
 
 This milestone reflects our ongoing dedication to securing critical database workflows. As we advance our compliance journey, we remain focused on enhancing trust and reliability for all users.
 
-To request our SOC 2 Type 2 report or learn more about our security practices, [email us](mailto:support@bytebase.com).
+To request our SOC 2 Type 2 report or learn more about our security practices, [email us](mailto:sales@bytebase.com).
@@ -11,7 +11,7 @@ import InstallUpgrade from '/snippets/install/install-upgrade.mdx';
 
 We have obtained SOC 2 Type 1 certification. This certification validates our commitment to maintaining the highest standards of security, availability, and confidentiality in our database DevSecOps platform.
 
-To request our SOC 2 Type 1 report, please [email support](mailto:support@bytebase.com).
+To request our SOC 2 Type 1 report, please [email us](mailto:sales@bytebase.com).
 
 ## 🔔 Notable Changes
 

@@ -5,7 +5,6 @@ title: FAQ
 ## How to reach us?
 
 - 💬 Join our [Discord Community](https://discord.gg/huyw7gRsyA)
-- 📧 [Email support](mailto:support@bytebase.com)
 - 🎫 Open [GitHub Issue](https://github.com/bytebase/bytebase/issues)
 - 🤠 Find us on [@Bytebase](https://twitter.com/bytebase)
 

@@ -10,7 +10,7 @@ Success
 
 ### 1 - Internal error
 
-Something unexpected happened, you can open a [GitHub issue](https://github.com/bytebase/bytebase/issues) or [contact us](mailto:support@bytebase.com).
+Something unexpected happened, you can open a [GitHub issue](https://github.com/bytebase/bytebase/issues).
 
 ### 2 - Schema review policy not found
 

@@ -121,7 +121,7 @@ export default function Page() {
       <p>
         For more information about our privacy practices, if you have questions, or if you would
         like to make a complaint, please contact us by e-mail at{' '}
-        <Link href="mailto:support@bytebase.com">support@bytebase.com</Link>.
+        <Link href="mailto:help@bytebase.com">help@bytebase.com</Link>.
       </p>
     </>
   );

@@ -163,7 +163,7 @@ export default function Page() {
       <h3>How do I report a potential vulnerability or security concern?</h3>
       <p>
         Please contact us by e-mail at{' '}
-        <Link href="mailto:support@bytebase.com">support@bytebase.com</Link> and we&apos;ll get back
+        <Link href="mailto:help@bytebase.com">help@bytebase.com</Link> and we&apos;ll get back
         to you ASAP.
       </p>
     </>

@@ -558,7 +558,7 @@ export default function Page() {
         requirements, including that such communications be in writing. It is your responsibility to
         keep the email address associated with your account current. You may provide us with notice
         under this Agreement via email at{' '}
-        <Link href="mailto:support@bytebase.com">support@bytebase.com</Link>.
+        <Link href="mailto:help@bytebase.com">help@bytebase.com</Link>.
       </p>
       <h3>16.3 Waiver.</h3>
       <p>
@@ -606,7 +606,7 @@ export default function Page() {
       <h3>16.10 Disclosures.</h3>
       <p>
         The Software is offered by Bytebase, LLC and can be reached via email at{' '}
-        <Link href="mailto:support@bytebase.com">support@bytebase.com</Link>.
+        <Link href="mailto:help@bytebase.com">help@bytebase.com</Link>.
       </p>
     </>
   );
Original file line number	Diff line number	Diff line change
Expand Up		@@ -17,4 +17,4 @@ The audit is conducted by an [independent third party auditor](https://www.assur

		The SOC 2 Type 1 report verifies that we have implemented comprehensive security controls and practices to protect customer data. This is just the beginning of our compliance journey as we work towards SOC 2 Type 2 certification.

		For more information about our security practices or to request our SOC 2 Type 1 report, please [email us](mailto:support@bytebase.com).
		For more information about our security practices or to request our SOC 2 Type 1 report, please [email us](mailto:sales@bytebase.com).
Original file line number	Diff line number	Diff line change
Expand Up		@@ -14,4 +14,4 @@ Building on our earlier [Type 1 certification](/blog/soc2-type1), **SOC 2 Type 2

		This milestone reflects our ongoing dedication to securing critical database workflows. As we advance our compliance journey, we remain focused on enhancing trust and reliability for all users.

		To request our SOC 2 Type 2 report or learn more about our security practices, [email us](mailto:support@bytebase.com).
		To request our SOC 2 Type 2 report or learn more about our security practices, [email us](mailto:sales@bytebase.com).