[DMP 2026]: Visual-First UX & Accessibility Redesign for Bandhu (Beckn). #763

Ticket Contents

I propose to redesign the Bandhu mobile experience to make it inclusive for users with low digital literacy (migrant workers). Current flows rely heavily on text, which is a barrier. My focus will be on replacing text-heavy steps with Visual Cues, Large Icons, and Voice-guided navigation to ensure every worker can find a job independently.

Goals & Mid-Point Milestone

GOALS:

1. Conduct a UI/UX Audit of the current Bandhu registration flow from a worker's perspective

.2. Design a standardized 'Universal Icon System' for labor-specific roles (e.g., plumbing, construction).

3. Create a high-fidelity Figma prototype for a text-less job search journey.

MID POINTS MILESTONE:

.Completion of User Journey Mapping and Accessibility Audit Report.
.Low-fidelity wireframes for the new Icon-based navigation.

Setup/Installation

As a UI/UX project, the tools used will be Figma for design and prototyping, and WCAG 2.1 Guidelines for accessibility auditing. No technical code installation is required for this phase..

Expected Outcome

A detailed UI Audit Report (PDF).

An Interactive Figma Prototype optimized for low-literacy users.

A library of reusable icons and components for the Beckn ecosystem

Acceptance Criteria

The project will be considered successful when:

1. Audit Report: A detailed UI/UX Audit (PDF) identifying at least 5-6 critical usability barriers for low-literacy users.
2. Visual Design System: A library of 15+ custom 'Universal Icons' representing different labor roles and actions.
3. Interactive Prototype: A high-fidelity Figma prototype showing the end-to-end user journey (Login to Job Application) with a 'Visual-First' approach.
4. Accessibility Pass: All designs must meet WCAG 2.1 Level AA standards for color contrast and touch-target sizes.

Implementation Details

Research: Identifying "Pain Points" in the current app.

Design: Creating a "Visual-First" design language.

Testing: Iterating designs based on mentor feedback.

Mockups/Wireframes

I am currently drafting the initial audit and wireframes. I will attach the Figma link and 'Before vs After' screenshots in the comments of this issue.

Product Name

Bandhu

Organisation Name

Bandhu

Domain

⁠Livelihoods

Tech Skills Needed

UI/UX/Design, Artificial Intelligence

Mentor(s)

Category

Documentation, Beginner Friendly, Frontend