AustinCodingAcademy · ghost · Oct 4, 2018 · Oct 4, 2018 · Oct 4, 2018 · Oct 7, 2018
diff --git a/01week/resume/css/backgrounds.css b/01week/resume/css/backgrounds.css
@@ -0,0 +1,41 @@
+
+
+.jumbotron{
+	color: #2c3e50;
+	background: #dee6ed;
+}
+
+article span{
+	color: #2c3e50;
+	background: #dee6ed;
+	border-radius: 7px;
+	font-size: 25px;
+}
+
+body {
+	background-color:#f8f8ff;
+	padding-left: 25px;
+	padding-right: 25px;
+	padding-top: 10px;
+	padding-bottom: 20px;
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+	position:absolute;
+	right: 45%;
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+	right: 5%;
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+.navbar-light {
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diff --git a/01week/resume/css/style.css b/01week/resume/css/style.css
diff --git a/01week/resume/index.html b/01week/resume/index.html
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+<!DOCTYPE html>
+<html>
+<head>
+	<title>Neil's resume</title>
+	<!-- <link rel="stylesheet" type="text/css" href="https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css"> -->
+	<!-- updated to a newer bootstrap cdn on 10/14/18 @ 11PM -->
+	<link rel="stylesheet" href="https://maxcdn.bootstrapcdn.com/bootstrap/4.0.0/css/bootstrap.min.css" integrity="sha384-Gn5384xqQ1aoWXA+058RXPxPg6fy4IWvTNh0E263XmFcJlSAwiGgFAW/dAiS6JXm" crossorigin="anonymous">
+	<link rel="stylesheet" type="text/css" href="./css/backgrounds.css">
+	<link rel="stylesheet" href="https://use.fontawesome.com/releases/v5.3.1/css/all.css" integrity="sha384-mzrmE5qonljUremFsqc01SB46JvROS7bZs3IO2EmfFsd15uHvIt+Y8vEf7N7fWAU" crossorigin="anonymous">
+</head>
+
+</head>
+<body>
+		<div>
+		<nav class="navbar navbar-light mx-auto position: fixed;">
+			 <a class="navbar-brand" href="../../index.html">Home</a>
+			 <a class="navbar-brand" href="../../02week/bio/index.html">Bio</a>
+			 <a class="navbar-brand" href="../../01week/resume/index.html">Resume</a>
+			 <a class="navbar-brand" href="../../02week/bio/photos.html">Photos</a>
+			 <a class="navbar-brand" href="../../02week/bio/contact.html">Contact</a>
+		</nav>
+	</div>
+
+<div class="container-fluid">
+	<div class="jumbotron">
+		<h1><a href="../../index.html"> Neil Cho </a><a class="fab fa-linkedin" href="https://www.linkedin.com/in/neil-cho-099298172"></a></h1>
+ <!-- <h1>Neil Cho <a href="https://www.linkedin.com/in/neil-cho-099298172"><i class="fab fa-linkedin"></a></i></h1> -->
+ 	<p>Student Programmer | IT Professional <span class="tab-b"> neilcho83@gmail.com</span></p>
+	</div>
+
+
+	<div>
+	<article><span>Areas of Expertise</span></article>
+	<p>Project Management <span class ="tab-a"> Continuous Process Improvement</span><span class="tab-b">New Process Implementation</span></p>
+	<p>PO Planning, Execution & Analysis <span class ="tab-a"> Service Operation Management</span><span class="tab-b">Staff Training & Development</span></p>
+		<br>
+	</div>
+
+	<div>
+	<article><span>Key Highlights</span></article>
+	<li>Managed various projects related to manufacturing helpdesk operations, refined optical drive testing facility center operations, and implemented new RMA processes for OEM vendors</li>
+	<li>Provided staff training and development for IT helpdesk members, equipment testers, and exceeded KPI levels set by the customers</li>
+	<li>Established partnerships with cross-functional business partners including sales, marketing, manufacturing, engineering, and customer support to deliver outstanding results in logistics planning and excess inventory reduction strategy</li>
+	<li>Recognized for achieving cost-effective results through foreseeing possible gaps in existing process and  pre-incident monitoring while meeting business target and budget</li>
+		<br>
+	</div>
+
+
+
+	<div>
+	<article><span>Professional Experience</span></article>
+
+	<p><b>Apple Inc.,</b> Austin, TX<span class="tab-b"> 2016-2017</span></p>
+	<p><em>Worldwide Enterprise Server and Education Support Advisor</em></p>
+
+
+	<li>Evaluated current processes and devised new ways to improve processes for more efficient handling of workflow, such as the APAC escalation matrix after 8PM CST</li>
+	<li>Facilitated in improving the way in which direct dispatch spent time aligning with advisors in order to eliminate unnecessary customer hold times</li>
+	<li>Led the APAC training reference recording process through collaborating with naturalizing the written script to fit the rea-life conversational tone</li>
+	<li>Led the APAC training reference recording process through collaborating with naturalizing the written script to fit the rea-life conversational tone</li>
+	<li>Worked with many cross functional groups including sales, finance, service personnel to resolve billing/outage issues</li>
+	<li>Provided technical support for all Apple hardware and software products and their associated components for  businesses, schools, and higher education in Americas and Asia Pacific</li>
+	<li>Held responsibility of effectively positioning and selling Apple’s support products and technical solutions</li>
+	<li>Created, researched, and resolved order and repair related inquiries</li>
+	<br>
+
+
+	<p><b>Samsung SDS America,</b> Austin, TX<span class="tab-b">2012-2017</span></p>
+	<p><em>Systems Operation Center Manager</em></p>
+
+	<li>Managed the day-to-day operations, inclusive of administrative staff oversight, performance improvement,  staff training and development</li>
+	<li>Developed and implemented processes that improve efficiency and enhance productivity of SIOC technicians  who support the Manufacturing Systems Operations at Samsung Austin Semiconductor to adhere to strict SLAs outlined by internal customers</li>
+	<li>Enforced departmental operating procedures, applicable security procedures and support/practice needs of  SIOC technicians to ensure that the quality of service provided meets and/or exceeds customer requirements</li>
+	<li>Directed incident communications to the management and key account customers, providing 24/7 on call  support for critical issues</li>
+	<li>Coordinated with HR recruiters to screen resumes, set up interviews with possible prospects, and conducted interviews for candidate selection for employment</li>
+	<li>Facilitated the improvement of new employee on-boarding processes to provide enriching experience for the new employees to help promote adjustment of new environment and role</li>
+	<br>
+
+	<p><em>Project Manager, Helpdesk Ticket System Enhancement & Internal Account Governance</em></p>
+
+
+	<li>Proactively identified potential areas where existing policies and procedures require change, or where new ones  need to be developed, especially pre-incident monitoring and troubleshooting</li>
+	<li>Orchestrated a cross-functional team of system engineers, account managers, and technicians in the design  and implementation stage</li>
+	<li>Freed up 10 full-time engineer resources to be dedicated in other high-priority, high-margin projects by  designing and delivering the automated solution</li>
+	<br>
+</div>
+
+<div>
+<article><span>Education</span></article>
+	<p><b>University of Texas at Austin, Professional Development Center, Austin, TX</b></p>
+	<p><em>Project Management Certification Program, August 2014</em></p>
+		<li> Project Management Professional (PMP) Certification in process</li>
+		<br>
+
+	<p><b>University of Texas at Austin, Austin, TX</b></p>
+	<p><em>Bachelor of Arts in English, May 2006</em></p>
+		<li>Advertising Layout Editor at Daily Texan (school newspaper)</li>
+		<br>
+</div>
+
+<div>
+<article><span>Additional Qualification</span></article>
+	<li>Proficient in SAP module structure, Oracle SQL, MS SQL, Microsoft Office Suite, Windows, Mac OS, Linux, UNIX, Optical Disc Drive Failure Analysis, extensive computer hardware building/repairing/maintenance knowledge, basic C++ programming</li>
+	<li>Basic knowledge in HTML, CSS, and JS</li>
+	<li>Fluent in Korean, limited working proficiency in Spanish</li>
+	<li>Work Authorization: US Citizen</li>
+	<br>
+</div>
+
+<div>
+<article><span>Personal Interest</span></article>
+
+	<li>Amateur pianist and tenor – performed at Carnegie Hall as a member of the Men’s National Honor Choir</li>
+	<li>Home Improvement Specialist</li>
+	<li>Fitness enthusiast: powerlifting, swimming, tennis, and taekwondo</li>
+	<li>Food experimentation</li>
+	<li>Web Programming</li>
+	<br>
+	<br>
+</div>
+
+<footer>
+	<h5><p><i class="far fa-copyright"></i> Copyright 2018</p></h5>
+	<h5><p><i class="fas fa-envelope"></i> neilcho83@gmail.com</p></h5>
+	<ht><p><a class="fab fa-rocketchat" href="https://chat.austincodingacademy.com/direct/neilcho-1113"></a> @neilcho-1113</p></h5>
+</footer>
+
+
+</body>
+</html>
diff --git a/02week/bio/bio.css b/02week/bio/bio.css
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+h1 {
+	text-transform: uppercase;
+	text-align: center;
+	padding-top: 80px;
+	padding-bottom: 50px;
+	border-bottom: 3px #f1f1f1;
+
+/*	font-family: "Merienda";*/
+}
+
+
+.navbar-light {
+	width: 700px;
+}
+
+
+body {
+	font-family:"Dosis";
+}
+
+hr {
+	border: 0;
+	height: 1px;
+	background-image: linear-gradient(to right, rgba(0,0,0,0), rgba(0,0,0,0.75), rgba(0,0,0,0));
+}
+
+
+img {
+	float: left;
+	margin-left: 80px;
+	border-radius: 120px;
+	margin-top:80px;
+}
+
+
+.position {
+	position: relative;
+	width:950px;
+	left: 80px;
+	top: 120px;
+
+}
+
+footer {
+
+	width: 100%;
+	min-height: 50px;
+	text-align: center;
+
+}
+
+i {
+	font-size: 1.2em;
+	display: inline-block;
+	vertical-align: middle;
+}
+
+
+
+.fa-git {
+	color: b;
+
+}	
+
+.fa-linkedin {
+	color: #3C4FF1;
+
+}
+
+.fa-envelope-square {
+	color: #C1BCBC;
+
+}
+
+.fa-jsfiddle {
+	color: black;
+
+}
diff --git a/02week/bio/contact.html b/02week/bio/contact.html
@@ -0,0 +1,23 @@
+<!DOCTYPE html>
+<html>
+<head>
+	<title>Contact</title>
+	<link rel="stylesheet" type="text/css" href="https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css">
+	<link rel="stylesheet" type="text/css" href="./css/backgrounds.css">
+	<link rel="stylesheet" href="https://use.fontawesome.com/releases/v5.3.1/css/all.css" integrity="sha384-mzrmE5qonljUremFsqc01SB46JvROS7bZs3IO2EmfFsd15uHvIt+Y8vEf7N7fWAU" crossorigin="anonymous">
+</head>
+<body>
+
+<h1>Contact Page</h1>
+
+		<nav class="navbar navbar-light mx-auto">
+			 <a class="navbar-brand" href="../../index.html">Home</a>
+			 <a class="navbar-brand" href="index.html">Bio</a>
+			 <a class="navbar-brand" href="../../01week/resume/index.html">Resume</a>
+			 <a class="navbar-brand" href="photos.html">Photos</a>
+			 <a class="navbar-brand" href="contact.html">Contact</a>
+		</nav>
+
+
+</body>
+</html>
diff --git a/02week/bio/css/aboutme.css b/02week/bio/css/aboutme.css
@@ -0,0 +1,45 @@
+
+body {
+	background-color: #F5FFFA;
+	font-family: verdana;
+}
+
+
+
+div.header {
+    background-color: lightgrey;
+    width: 1000px;
+    padding: 20px;
+    margin: 25px;
+}
+
+div.middle {
+	background-color: #F0F8FF;
+    width: 1000px;
+    padding: 20px;
+    margin: 25px;
+}
+
+
+.tab-left {
+	position:absolute;
+	right: 50%;
+}
+
+.tab-mid {
+	position:absolute;
+	right: 30%;
+}
+
+.tab-right {
+	position:absolute;
+	right: 10%;
+}
+
+a {
+	text-decoration: none;
+	color: blue;
+	font-size: 20px;
+	font-family: verdana;
+}
+
diff --git a/02week/bio/css/style.css b/02week/bio/css/style.css
diff --git a/02week/bio/first_run_index.html b/02week/bio/first_run_index.html
@@ -0,0 +1,32 @@
+<!DOCTYPE html>
+<html>
+<head>
+	<title>About Me</title>
+	<link rel="stylesheet" type="text/css" href="https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css">
+	<link rel="stylesheet" type="text/css" href="./css/aboutme.css">
+</head>
+
+<body>
+
+<div class="header"> 
+	<h1>Neil Cho</h1>
+	<p>Programming Student, Austin TX <a span class ="tab-left" href="index.html"> About Me</span><a span class="tab-mid" href="../../01week/resume/index.html"> Resume</a></span><a span class="tab-right" href="https://www.linkedin.com/in/neil-cho-099298172">Linked-in</a></span></p>
+
+</div>
+
+<nav class="navbar navbar-dark bg-dark">
+  <form class="form-inline">
+    <a button class="btn btn-outline-success" type="button" href="./index.html">About</button></a>
+    <a button class="btn btn-outline-success" type="button" href="../../01week/resume/index.html">Resume</button></a>
+    <button class="btn btn-outline-success" type="button">Linked-In</button>
+  </form>
+</nav>
+
+<div class="middle">
+	<img src="me.jpg" width="220" height="300"></a>
+
+
+</div>
+
+</body>
+</html>