From 7431e961278cc59e5c329332794a8e82c6d5a9e5 Mon Sep 17 00:00:00 2001 From: Josh65-2201 <26977075+Josh65-2201@users.noreply.github.com> Date: Tue, 13 May 2025 21:51:32 +0100 Subject: [PATCH 1/5] Added unofficial Windows install troubleshoot instructions --- src/routes/docs/install/+page.md | 37 +++++++++++++++++++------------- 1 file changed, 22 insertions(+), 15 deletions(-) diff --git a/src/routes/docs/install/+page.md b/src/routes/docs/install/+page.md index 24355d2fb..a840db272 100644 --- a/src/routes/docs/install/+page.md +++ b/src/routes/docs/install/+page.md @@ -22,9 +22,17 @@ You can also use the preview version alongside the stable release to get early a ### PowerShell -1. Open PowerShell as administrator. -2. Run this command `Add-AppxPackage -AppInstallerFile https://cdn.files.community/files/stable/Files.Package.appinstaller`. - +1. Open the default PowerShell (Powershell 7 will not work) as administrator +2. For Stable use this command + ``` + Add-AppxPackage -AppInstallerFile https://cdn.files.community/files/stable/Files.Package.appinstaller + ``` + For Preview use this command + ``` + Add-AppxPackage -AppInstallerFile https://cdn.files.community/files/preview/Files.Package.appinstaller + ``` +4. Wait until the blue bar at the top doesn't show +5. Check the Windows Start menu > All apps page for Files ### Winget @@ -56,18 +64,6 @@ Files will automatically check for updates whenever the app is opened and an ind Installing an update will automatically restart Files so make sure to save your work before starting an update. -### Steps required for the "classic installer" version after 3/21/2024 - -Starting 3/21/2024, users of the sideload version (aka classic installer) will need to reinstall Files in order to continue receiving automatic updates. This is a one time requirement due to changes in the code signing certificate. - - - This is not required for the Store version of Files. - - -1. Export your settings by going to `Settings > Advanced > Export`. -2. Uninstall Files and restart Windows -3. [Reinstall](/download/) Files. -4. Import your settings from `Settings > Advanced > Import`. ## Troubleshooting @@ -84,3 +80,14 @@ If you encounter any problems or errors while updating Files, you can try the fo ### Windows cannot install package because a different package with the same name is already installed If you get this error code, you'll need to uninstall and [reinstall](/download/) Files. You can also export/import the settings file to keep your existing settings. + + +### Unoffical Windows installs +This includes but is not limited to AtlasOS, ReviOS, disabling Windows update, removing the Microsoft store. These are not supported but you can try the below. If they don't work and you have used one of these you won't be able to use Files without reinstalling Windows using the official installer from https://www.microsoft.com/software-download/windows11. + +1. Type Services in Windows start menu +2. Open the `Windows update` and `Delivery optimization` services properties (Double click) +3. Set startup type to manual and click OK +4. Right click the services +5. Click Start +6. Try installing again. From 4494f215973be09132605f33a36c6f43259d070a Mon Sep 17 00:00:00 2001 From: Josh65-2201 <26977075+Josh65-2201@users.noreply.github.com> Date: Tue, 13 May 2025 21:54:34 +0100 Subject: [PATCH 2/5] Fix numbering --- src/routes/docs/install/+page.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/src/routes/docs/install/+page.md b/src/routes/docs/install/+page.md index a840db272..33279ec38 100644 --- a/src/routes/docs/install/+page.md +++ b/src/routes/docs/install/+page.md @@ -31,8 +31,8 @@ You can also use the preview version alongside the stable release to get early a ``` Add-AppxPackage -AppInstallerFile https://cdn.files.community/files/preview/Files.Package.appinstaller ``` -4. Wait until the blue bar at the top doesn't show -5. Check the Windows Start menu > All apps page for Files +3. Wait until the blue bar at the top doesn't show +4. Check the Windows Start menu > All apps page for Files ### Winget From 4be0654ad93923137379318eb02809419fcdce0e Mon Sep 17 00:00:00 2001 From: Josh65-2201 <26977075+Josh65-2201@users.noreply.github.com> Date: Wed, 14 May 2025 20:37:31 +0100 Subject: [PATCH 3/5] Apply suggestions from code review Co-authored-by: Yair <39923744+yaira2@users.noreply.github.com> --- src/routes/docs/install/+page.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/src/routes/docs/install/+page.md b/src/routes/docs/install/+page.md index 33279ec38..04b59d303 100644 --- a/src/routes/docs/install/+page.md +++ b/src/routes/docs/install/+page.md @@ -23,16 +23,16 @@ You can also use the preview version alongside the stable release to get early a ### PowerShell 1. Open the default PowerShell (Powershell 7 will not work) as administrator -2. For Stable use this command +2. For the stable branch, use the following command ``` Add-AppxPackage -AppInstallerFile https://cdn.files.community/files/stable/Files.Package.appinstaller ``` - For Preview use this command + For the preview branch, use the following command ``` Add-AppxPackage -AppInstallerFile https://cdn.files.community/files/preview/Files.Package.appinstaller ``` -3. Wait until the blue bar at the top doesn't show -4. Check the Windows Start menu > All apps page for Files +3. Wait until the blue bar at the top disappears. +4. Look for Files in the Windows Start Menu. ### Winget From e60270b731ce468e91f778180df0770922d7207a Mon Sep 17 00:00:00 2001 From: Josh65-2201 <26977075+Josh65-2201@users.noreply.github.com> Date: Wed, 14 May 2025 20:38:24 +0100 Subject: [PATCH 4/5] Update src/routes/docs/install/+page.md Co-authored-by: Yair <39923744+yaira2@users.noreply.github.com> --- src/routes/docs/install/+page.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/routes/docs/install/+page.md b/src/routes/docs/install/+page.md index 04b59d303..235c8d7aa 100644 --- a/src/routes/docs/install/+page.md +++ b/src/routes/docs/install/+page.md @@ -22,7 +22,7 @@ You can also use the preview version alongside the stable release to get early a ### PowerShell -1. Open the default PowerShell (Powershell 7 will not work) as administrator +1. Open the default PowerShell (Powershell 7 will not work) as administrator. 2. For the stable branch, use the following command ``` Add-AppxPackage -AppInstallerFile https://cdn.files.community/files/stable/Files.Package.appinstaller From 36cc45e11a9ff70d6193c4cb7bc24800224f1f8e Mon Sep 17 00:00:00 2001 From: Josh65-2201 <26977075+Josh65-2201@users.noreply.github.com> Date: Wed, 14 May 2025 20:51:41 +0100 Subject: [PATCH 5/5] Update src/routes/docs/install/+page.md Co-authored-by: Yair <39923744+yaira2@users.noreply.github.com> --- src/routes/docs/install/+page.md | 5 +++-- 1 file changed, 3 insertions(+), 2 deletions(-) diff --git a/src/routes/docs/install/+page.md b/src/routes/docs/install/+page.md index 235c8d7aa..5693d3fc7 100644 --- a/src/routes/docs/install/+page.md +++ b/src/routes/docs/install/+page.md @@ -82,8 +82,9 @@ If you encounter any problems or errors while updating Files, you can try the fo If you get this error code, you'll need to uninstall and [reinstall](/download/) Files. You can also export/import the settings file to keep your existing settings. -### Unoffical Windows installs -This includes but is not limited to AtlasOS, ReviOS, disabling Windows update, removing the Microsoft store. These are not supported but you can try the below. If they don't work and you have used one of these you won't be able to use Files without reinstalling Windows using the official installer from https://www.microsoft.com/software-download/windows11. +### Unofficial and modified versions of Windows + +This includes but is not limited to AtlasOS, ReviOS, disabling Windows update, removing the Microsoft store. Files is not officially supported on devices with these modifications. 1. Type Services in Windows start menu 2. Open the `Windows update` and `Delivery optimization` services properties (Double click)