⚠️ This issue respects the following points: ⚠️
Bug description
The server cannot generate previews of HEIC files since the upgrade from 34.0.1 to 34.0.2 :
www-data@nextcloud:~/html$ php ./occ preview:generate [REDACTED].heic
No preview generator available for file of typeimage/heic
www-data@nextcloud:~/html$ php ./occ preview:generate [REDACTED].heif
No preview generator available for file of typeimage/heif
Steps to reproduce
- Upload a new HEIC file on the server
- Generate the preview using API ou
occ CLI
Expected behavior
A preview should be generated.
Nextcloud Server version
34
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.5
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Updated from a MINOR version (ex. 32.0.1 to 32.0.2)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
www-data@nextcloud:~/html$ php occ config:list system
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"default_phone_region": "FR",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***"
],
"forwarded_for_headers": [
"HTTP_X_FORWARDED_FOR"
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "34.0.2.1",
"overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***",
"overwriteprotocol": "https",
"overwritehost": "***REMOVED SENSITIVE VALUE***",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"memcache.local": "\\OC\\Memcache\\APCu",
"filelocking.enabled": "true",
"maintenance_window_start": 5,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"enabledPreviewProviders": [
"OC\\Preview\\PNG",
"OC\\Preview\\JPEG",
"OC\\Preview\\GIF",
"OC\\Preview\\HEIC",
"OC\\Preview\\BMP",
"OC\\Preview\\XBitmap",
"OC\\Preview\\MP3",
"OC\\Preview\\TXT",
"OC\\Preview\\MarkDown",
"OC\\Preview\\Movie"
],
"maintenance": false,
"loglevel": 1,
"theme": "",
"updater.release.channel": "stable",
"mysql.utf8mb4": true,
"app_install_overwrite": [
"twofactor_yubikey",
"calendar",
"files_downloadactivity"
],
"has_rebuilt_cache": true,
"htaccess.RewriteBase": "\/",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"mail_smtpmode": "smtp",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"memories.db.triggers.fcu": true,
"memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-glibc",
"memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64"
}
}
List of activated Apps
www-data@nextcloud:~/html$ php occ app:list
Enabled:
- activity: 7.0.0
- admin_audit: 1.24.0
- app_api: 34.0.0
- appstore: 1.0.0
- calendar: 6.5.1
- circles: 34.0.0
- cloud_federation_api: 1.18.0
- comments: 1.24.0
- contacts: 8.7.4
- contactsinteraction: 1.15.0
- dashboard: 7.14.0
- dav: 1.39.0
- deck: 1.18.3
- federatedfilesharing: 1.24.0
- federation: 1.24.0
- files: 2.6.0
- files_downloadactivity: 1.18.1
- files_downloadlimit: 5.2.0
- files_lock: 34.0.1
- files_pdfviewer: 7.0.0-dev.0
- files_reminders: 1.7.0
- files_sharing: 1.26.0
- files_trashbin: 1.24.0
- files_versions: 1.27.0
- firstrunwizard: 7.0.0-dev.0
- logreader: 7.0.0
- lookup_server_connector: 1.22.0
- nextcloud_announcements: 6.0.0
- notes: 6.0.1
- notifications: 7.0.0-dev.1
- oauth2: 1.22.0
- office: 1.0.0
- password_policy: 6.0.0-dev.0
- photos: 7.0.0
- privacy: 6.0.0-dev.1
- profile: 1.3.0
- provisioning_api: 1.24.0
- recommendations: 7.0.0
- related_resources: 5.0.0-dev.0
- serverinfo: 6.0.0
- settings: 1.17.0
- sharebymail: 1.24.0
- spreed: 24.0.3
- support: 6.0.0
- survey_client: 6.0.0-dev.0
- systemtags: 1.24.0
- tasks: 0.18.1
- text: 8.0.0
- theming: 2.9.0
- twofactor_backupcodes: 1.23.0
- twofactor_totp: 16.0.0
- twofactor_webauthn: 2.7.0
- updatenotification: 1.24.0
- user_status: 1.14.0
- viewer: 7.0.0-dev.0
- webhook_listeners: 1.6.0
- workflowengine: 2.16.0
Disabled:
- bruteforcesettings: 7.0.0 (installed 2.0.1)
- cookbook: 0.11.6 (installed 0.11.6)
- encryption: 2.22.0
- files_external: 1.26.0
- previewgenerator: 5.14.0 (installed 5.14.0)
- suspicious_login: 12.0.0-dev.0
- theming_customcss: 1.20.0 (installed 1.20.0)
- twofactor_nextcloud_notification: 8.0.0
- user_ldap: 1.25.0
- weather_status: 1.14.0 (installed 1.12.0)
Nextcloud Signing status
No errors have been found.
Additional info
I use the docker image https://hub.docker.com/layers/library/nextcloud/34.0.2-apache
HEIF and imagemagick seems correctly installed in the image:
www-data@nextcloud:~/html$ dpkg -l | grep heif
ii libheif-plugin-dav1d:amd64 1.19.8-1 amd64 HEIF and AVIF file format decoder and encoder - dav1d plugin
ii libheif-plugin-libde265:amd64 1.19.8-1 amd64 HEIF and AVIF file format decoder and encoder - libde265 plugin
ii libheif1:amd64 1.19.8-1 amd64 HEIF and AVIF file format decoder and encoder - shared library
www-data@nextcloud:~/html$ dpkg -l | grep magick
ii imagemagick-7-common 8:7.1.1.43+dfsg1-1+deb13u11 all image manipulation programs -- infrastructure
ii libmagickcore-7.q16-10:amd64 8:7.1.1.43+dfsg1-1+deb13u11 amd64 low-level image manipulation library -- quantum depth Q16
ii libmagickcore-7.q16-10-extra:amd64 8:7.1.1.43+dfsg1-1+deb13u11 amd64 low-level image manipulation library - extra codecs (Q16)
ii libmagickwand-7.q16-10:amd64 8:7.1.1.43+dfsg1-1+deb13u11 amd64 image manipulation library -- quantum depth Q16
JPG previews are working properly 👍
www-data@nextcloud:~/html$ php ./occ preview:generate [REDACTED].jpg
preview generated
Bug description
The server cannot generate previews of HEIC files since the upgrade from 34.0.1 to 34.0.2 :
Steps to reproduce
occCLIExpected behavior
A preview should be generated.
Nextcloud Server version
34
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.5
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Updated from a MINOR version (ex. 32.0.1 to 32.0.2)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
List of activated Apps
www-data@nextcloud:~/html$ php occ app:list Enabled: - activity: 7.0.0 - admin_audit: 1.24.0 - app_api: 34.0.0 - appstore: 1.0.0 - calendar: 6.5.1 - circles: 34.0.0 - cloud_federation_api: 1.18.0 - comments: 1.24.0 - contacts: 8.7.4 - contactsinteraction: 1.15.0 - dashboard: 7.14.0 - dav: 1.39.0 - deck: 1.18.3 - federatedfilesharing: 1.24.0 - federation: 1.24.0 - files: 2.6.0 - files_downloadactivity: 1.18.1 - files_downloadlimit: 5.2.0 - files_lock: 34.0.1 - files_pdfviewer: 7.0.0-dev.0 - files_reminders: 1.7.0 - files_sharing: 1.26.0 - files_trashbin: 1.24.0 - files_versions: 1.27.0 - firstrunwizard: 7.0.0-dev.0 - logreader: 7.0.0 - lookup_server_connector: 1.22.0 - nextcloud_announcements: 6.0.0 - notes: 6.0.1 - notifications: 7.0.0-dev.1 - oauth2: 1.22.0 - office: 1.0.0 - password_policy: 6.0.0-dev.0 - photos: 7.0.0 - privacy: 6.0.0-dev.1 - profile: 1.3.0 - provisioning_api: 1.24.0 - recommendations: 7.0.0 - related_resources: 5.0.0-dev.0 - serverinfo: 6.0.0 - settings: 1.17.0 - sharebymail: 1.24.0 - spreed: 24.0.3 - support: 6.0.0 - survey_client: 6.0.0-dev.0 - systemtags: 1.24.0 - tasks: 0.18.1 - text: 8.0.0 - theming: 2.9.0 - twofactor_backupcodes: 1.23.0 - twofactor_totp: 16.0.0 - twofactor_webauthn: 2.7.0 - updatenotification: 1.24.0 - user_status: 1.14.0 - viewer: 7.0.0-dev.0 - webhook_listeners: 1.6.0 - workflowengine: 2.16.0 Disabled: - bruteforcesettings: 7.0.0 (installed 2.0.1) - cookbook: 0.11.6 (installed 0.11.6) - encryption: 2.22.0 - files_external: 1.26.0 - previewgenerator: 5.14.0 (installed 5.14.0) - suspicious_login: 12.0.0-dev.0 - theming_customcss: 1.20.0 (installed 1.20.0) - twofactor_nextcloud_notification: 8.0.0 - user_ldap: 1.25.0 - weather_status: 1.14.0 (installed 1.12.0)Nextcloud Signing status
Additional info
I use the docker image https://hub.docker.com/layers/library/nextcloud/34.0.2-apache
HEIF and imagemagick seems correctly installed in the image:
JPG previews are working properly 👍