diff --git a/src/api/integrations/channel/meta/whatsapp.business.service.ts b/src/api/integrations/channel/meta/whatsapp.business.service.ts
index 1e4808c156..cb5b7d6d4a 100644
--- a/src/api/integrations/channel/meta/whatsapp.business.service.ts
+++ b/src/api/integrations/channel/meta/whatsapp.business.service.ts
@@ -387,7 +387,7 @@ export class BusinessStartupService extends ChannelStartupService {
       let messageRaw: any;
       let pushName: any;
 
-      if (received.contacts) pushName = received.contacts[0].profile.name;
+      if (received.contacts) pushName = received.contacts[0]?.profile?.name;
 
       if (received.messages) {
         const message = received.messages[0]; // Añadir esta línea para definir message