diff --git a/src/Admin/AdminConsole/Controllers/OrganizationsController.cs b/src/Admin/AdminConsole/Controllers/OrganizationsController.cs
index 1255ac76849f..03a98aa0d7f2 100644
--- a/src/Admin/AdminConsole/Controllers/OrganizationsController.cs
+++ b/src/Admin/AdminConsole/Controllers/OrganizationsController.cs
@@ -17,8 +17,10 @@
 using Bit.Core.AdminConsole.Providers.Interfaces;
 using Bit.Core.AdminConsole.Repositories;
 using Bit.Core.AdminConsole.Utilities.v2;
+using Bit.Core.Billing.Constants;
 using Bit.Core.Billing.Enums;
 using Bit.Core.Billing.Extensions;
+using Bit.Core.Billing.Models;
 using Bit.Core.Billing.Organizations.PlanMigration.Entities;
 using Bit.Core.Billing.Organizations.PlanMigration.Repositories;
 using Bit.Core.Billing.Organizations.PlanMigration.ValueObjects;
@@ -37,6 +39,7 @@
 using Bit.Core.Vault.Repositories;
 using Microsoft.AspNetCore.Authorization;
 using Microsoft.AspNetCore.Mvc;
+using Stripe;
 
 namespace Bit.Admin.AdminConsole.Controllers;
 
@@ -231,8 +234,35 @@ public async Task<IActionResult> Edit(Guid id)
             policies = await _policyRepository.GetManyByOrganizationIdAsync(id);
         }
         var users = await _organizationUserRepository.GetManyDetailsByOrganizationAsync(id);
-        var billingInfo = await _paymentService.GetBillingAsync(organization);
-        var billingHistoryInfo = await _paymentService.GetBillingHistoryAsync(organization);
+        BillingInfo billingInfo = null;
+        BillingHistoryInfo billingHistoryInfo = null;
+        try
+        {
+            billingInfo = await _paymentService.GetBillingAsync(organization);
+            billingHistoryInfo = await _paymentService.GetBillingHistoryAsync(organization);
+        }
+        catch (StripeException ex) when (ex.StripeError?.Code == StripeConstants.ErrorCodes.ResourceMissing)
+        {
+            billingInfo = null;
+            billingHistoryInfo = null;
+            _logger.LogError(ex,
+                "Billing information for organization {OrganizationId} could not be loaded because the Stripe customer was not found. It may have been deleted.",
+                id);
+            TempData["Warning"] =
+                "Billing information could not be loaded. The Stripe customer may have been deleted. " +
+                "You can still edit the organization and set a valid Gateway Customer ID.";
+        }
+        catch (Exception ex)
+        {
+            billingInfo = null;
+            billingHistoryInfo = null;
+            _logger.LogError(ex,
+                "Failed to load billing information for organization {OrganizationId}.",
+                id);
+            TempData["Error"] =
+                "Billing information could not be loaded. You can still edit the organization or try reloading the page. " +
+                "Contact support if the problem persists.";
+        }
         var billingSyncConnection = _globalSettings.EnableCloudCommunication ? await _organizationConnectionRepository.GetByOrganizationIdTypeAsync(id, OrganizationConnectionType.CloudBillingSync) : null;
         var secrets = organization.UseSecretsManager ? await _secretRepository.GetSecretsCountByOrganizationIdAsync(id) : -1;
         var projects = organization.UseSecretsManager ? await _projectRepository.GetProjectCountByOrganizationIdAsync(id) : -1;
diff --git a/src/Admin/AdminConsole/Views/Organizations/Edit.cshtml b/src/Admin/AdminConsole/Views/Organizations/Edit.cshtml
index 690ee3d778c1..6f741e9ccc1a 100644
--- a/src/Admin/AdminConsole/Views/Organizations/Edit.cshtml
+++ b/src/Admin/AdminConsole/Views/Organizations/Edit.cshtml
@@ -99,7 +99,7 @@
     @await Html.PartialAsync("_ViewInformation", Model)
 }
 
-@if (canViewBillingInformation)
+@if (canViewBillingInformation && Model.BillingInfo != null && Model.BillingHistoryInfo != null)
 {
     <h2>Billing Information</h2>
     @await Html.PartialAsync("_BillingInformation",
diff --git a/src/Admin/Views/Shared/_Layout.cshtml b/src/Admin/Views/Shared/_Layout.cshtml
index 490f01cdeb85..db0297796bb4 100644
--- a/src/Admin/Views/Shared/_Layout.cshtml
+++ b/src/Admin/Views/Shared/_Layout.cshtml
@@ -187,6 +187,14 @@
             });
         </script>
     }
+    @if (TempData["Warning"] != null)
+    {
+        <script>
+            $(document).ready(function () {
+                toastr.warning("@TempData["Warning"]")
+            });
+        </script>
+    }
 
     @RenderSection("Scripts", required: false)
 </body>
diff --git a/test/Admin.Test/AdminConsole/Controllers/OrganizationsControllerTests.cs b/test/Admin.Test/AdminConsole/Controllers/OrganizationsControllerTests.cs
index 319d9420b68b..2381654372ca 100644
--- a/test/Admin.Test/AdminConsole/Controllers/OrganizationsControllerTests.cs
+++ b/test/Admin.Test/AdminConsole/Controllers/OrganizationsControllerTests.cs
@@ -8,11 +8,14 @@
 using Bit.Core.AdminConsole.Enums.Provider;
 using Bit.Core.AdminConsole.OrganizationFeatures.Policies.Enforcement.AutoConfirm;
 using Bit.Core.AdminConsole.Repositories;
+using Bit.Core.Billing.Constants;
 using Bit.Core.Billing.Enums;
+using Bit.Core.Billing.Models;
 using Bit.Core.Billing.Organizations.PlanMigration.Entities;
 using Bit.Core.Billing.Organizations.PlanMigration.Enums;
 using Bit.Core.Billing.Organizations.PlanMigration.Repositories;
 using Bit.Core.Billing.Providers.Services;
+using Bit.Core.Billing.Services;
 using Bit.Core.Enums;
 using Bit.Core.Repositories;
 using Bit.Core.Services;
@@ -24,6 +27,7 @@
 using Microsoft.EntityFrameworkCore;
 using NSubstitute;
 using NSubstitute.ExceptionExtensions;
+using Stripe;
 using static Bit.Core.AdminConsole.Utilities.v2.Validation.ValidationResultHelpers;
 
 namespace Admin.Test.AdminConsole.Controllers;
@@ -1911,5 +1915,111 @@ await sutProvider.GetDependency<IOrganizationPlanMigrationCohortAssignmentReposi
             .CreateAsync(default);
     }
 
+    [BitAutoData]
+    [SutProviderCustomize]
+    [Theory]
+    public async Task Edit_Get_BillingLoadThrows_StillRendersPageWithWarning(
+        Organization organization,
+        SutProvider<OrganizationsController> sutProvider)
+    {
+        // PM-38874: a deleted Stripe customer makes GetBillingAsync throw. The page must still
+        // render so an admin can correct the Gateway Customer ID rather than being locked out.
+        StubEditGetDependencies(sutProvider, organization, currentAssignment: null);
+
+        sutProvider.GetDependency<IStripePaymentService>()
+            .GetBillingAsync(organization)
+            .ThrowsAsync(new StripeException
+            {
+                StripeError = new StripeError { Code = StripeConstants.ErrorCodes.ResourceMissing }
+            });
+
+        sutProvider.Sut.TempData =
+            new TempDataDictionary(new DefaultHttpContext(), Substitute.For<ITempDataProvider>());
+
+        var result = await sutProvider.Sut.Edit(organization.Id);
+
+        var view = Assert.IsType<ViewResult>(result);
+        var model = Assert.IsType<OrganizationEditModel>(view.Model);
+        Assert.Null(model.BillingInfo);
+        Assert.Null(model.BillingHistoryInfo);
+        Assert.True(sutProvider.Sut.TempData.ContainsKey("Warning"));
+        Assert.Equal(
+            "Billing information could not be loaded. The Stripe customer may have been deleted. " +
+            "You can still edit the organization and set a valid Gateway Customer ID.",
+            (string)sutProvider.Sut.TempData["Warning"]);
+    }
+
+    [BitAutoData]
+    [SutProviderCustomize]
+    [Theory]
+    public async Task Edit_Get_BillingHistoryLoadThrows_StillRendersPageWithWarning(
+        Organization organization,
+        BillingInfo billingInfo,
+        SutProvider<OrganizationsController> sutProvider)
+    {
+        // PM-38874: GetBillingAsync can succeed while GetBillingHistoryAsync throws. The catch must
+        // reset both values so the billing section is hidden and the page renders, rather than
+        // falling through with a non-null BillingInfo and a null BillingHistoryInfo (which would NRE).
+        StubEditGetDependencies(sutProvider, organization, currentAssignment: null);
+
+        sutProvider.GetDependency<IStripePaymentService>()
+            .GetBillingAsync(organization)
+            .Returns(billingInfo);
+        sutProvider.GetDependency<IStripePaymentService>()
+            .GetBillingHistoryAsync(organization)
+            .ThrowsAsync(new StripeException
+            {
+                StripeError = new StripeError { Code = StripeConstants.ErrorCodes.ResourceMissing }
+            });
+
+        sutProvider.Sut.TempData =
+            new TempDataDictionary(new DefaultHttpContext(), Substitute.For<ITempDataProvider>());
+
+        var result = await sutProvider.Sut.Edit(organization.Id);
+
+        var view = Assert.IsType<ViewResult>(result);
+        var model = Assert.IsType<OrganizationEditModel>(view.Model);
+        Assert.Null(model.BillingInfo);
+        Assert.Null(model.BillingHistoryInfo);
+        Assert.True(sutProvider.Sut.TempData.ContainsKey("Warning"));
+        Assert.Equal(
+            "Billing information could not be loaded. The Stripe customer may have been deleted. " +
+            "You can still edit the organization and set a valid Gateway Customer ID.",
+            (string)sutProvider.Sut.TempData["Warning"]);
+    }
+
+    [BitAutoData]
+    [SutProviderCustomize]
+    [Theory]
+    public async Task Edit_Get_BillingLoadThrowsUnexpectedError_StillRendersPageWithErrorToast(
+        Organization organization,
+        SutProvider<OrganizationsController> sutProvider)
+    {
+        // PM-38874: a billing-load failure that is NOT a missing Stripe customer (resource_missing)
+        // must fall through to the generic catch, which surfaces a neutral error toast rather than
+        // asserting the customer was deleted.
+        StubEditGetDependencies(sutProvider, organization, currentAssignment: null);
+
+        sutProvider.GetDependency<IStripePaymentService>()
+            .GetBillingAsync(organization)
+            .ThrowsAsync(new StripeException { StripeError = new StripeError { Code = "api_error" } });
+
+        sutProvider.Sut.TempData =
+            new TempDataDictionary(new DefaultHttpContext(), Substitute.For<ITempDataProvider>());
+
+        var result = await sutProvider.Sut.Edit(organization.Id);
+
+        var view = Assert.IsType<ViewResult>(result);
+        var model = Assert.IsType<OrganizationEditModel>(view.Model);
+        Assert.Null(model.BillingInfo);
+        Assert.Null(model.BillingHistoryInfo);
+        Assert.False(sutProvider.Sut.TempData.ContainsKey("Warning"));
+        Assert.True(sutProvider.Sut.TempData.ContainsKey("Error"));
+        Assert.Equal(
+            "Billing information could not be loaded. You can still edit the organization or try reloading the page. " +
+            "Contact support if the problem persists.",
+            (string)sutProvider.Sut.TempData["Error"]);
+    }
+
     #endregion
 }