Skip to content

My DeepLake account is corrupted and I need a full account deletion #3151

@ysnrsng35

Description

@ysnrsng35

Hello ActiveLoop Team,

My DeepLake account appears to be corrupted and I cannot use the platform properly. I would like to request a complete deletion of my account from the backend so that I can recreate it.

Issues I am experiencing:

  1. My personal organization is broken and cannot be deleted.

    • The UI shows: "You can't delete your own personal organization"
    • However, the personal organization itself is not functioning correctly.
  2. I cannot access https://deeplake.ai/account.

  3. The API returns:
    "Entity ysango does not exist"

  4. Creating a new organization does not fix the issue.

    • The UI shows the new organization, but the API does not recognize it.
  5. Because of this, I cannot create any dataset using DeepLakeVectorStore or the DeepLake API.

Please delete my entire DeepLake account (including the corrupted personal organization) so I can recreate it.

My account details:

Thank you for your help.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type
    No fields configured for issues without a type.

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions