Skip to content

Support LITEFile-managed filer notification emails with configurable Illinois sender/domain #157

Description

@nonprofittechy

Partner feedback

The partner wants LITEFile to continue sending its own customizable filer emails in addition to Tyler-generated messages, including on submission and other filing lifecycle events. To minimize confusion, Illinois wants those LITEFile messages to come from an Illinois-branded domain.

Requirements

  • Preserve a LITEFile-controlled notification channel in addition to Tyler/EFSP-generated email.
  • Allow notification content/templates to be customized by jurisdiction.
  • Identify and support the filing lifecycle events where LITEFile should send its own message (at minimum submission; partner expects additional events).
  • Allow sender name/address/domain to be configured per jurisdiction.
  • Support an Illinois-branded sender/domain with the required email authentication/configuration.
  • Avoid duplicate/confusing content when both LITEFile and Tyler send messages for the same event.
  • Document which messages originate from LITEFile versus Tyler.

Dependency / related work

Metadata

Metadata

Assignees

No one assigned

    Labels

    enhancementNew feature or request

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions