diff --git a/README.md b/README.md
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--- a/README.md
+++ b/README.md
@@ -1,4 +1,8 @@
-# 🧰 Portable Sysinternals System Tester v2.21
+# Portable Sysinternals System Tester v2.4
+
+<p align="center">
+  <img src="assets/systemtester.png" alt="Thumb-drive friendly, no-install Windows hardware health check toolkit powered by Sysinternals and PowerShell." width="600"/>
+</p>
 
 ![Automation Level](https://img.shields.io/badge/Automation-Zero%20Touch-green)
 ![Windows Support](https://img.shields.io/badge/Windows-10%20%7C%2011-blue)
@@ -6,604 +10,499 @@
 ![Enterprise Ready](https://img.shields.io/badge/Enterprise-Ready-purple)
 ![GitHub issues](https://img.shields.io/github/issues/Pnwcomputers/SystemTester)
 ![Maintenance](https://img.shields.io/badge/Maintained-Yes-green)
-
+ 
 **Thumb-drive friendly, no-install Windows hardware health check toolkit** powered by **Sysinternals** and **PowerShell**.
-
+ 
 A zero-dependency **PowerShell solution** that runs a comprehensive, curated set of Sysinternals and Windows diagnostic tools. It then processes the raw data to produce two essential reports: a **Clean Summary Report** (human-readable, de-noised, with recommendations) and a **Detailed Report** (cleaned tool outputs).
-
+ 
 **The essential utility for:**
 * Field diagnostics and client handoff reports.
 * Establishing a system baseline health check.
 * Quickly identifying performance bottlenecks.
-
 ---
-
-## 🚀 NOW With Enhanced GPU Testing, Advanced Network Suite & Critical Bug Fixes
-
-Version 2.21 introduces comprehensive GPU testing capabilities, advanced network speed/latency testing, and fixes several critical bugs that prevented the script from running properly.
-
-### Key New Capabilities:
-
-* 🖱️ **One-click Menu or Autorun** — interactive menu or `-AutoRun` parameter
-* 🧹 **Output Cleaner** — removes banners, EULA text, usage blocks for readable reports
-* 🧠 **Comprehensive Tests** — CPU, RAM, Disk, GPU, Network, OS Health, Windows Update status
-* 🎮 **Enhanced GPU Testing** — Multi-GPU support, NVIDIA/AMD vendor tools, display configuration
-* 🌐 **Advanced Network Speed Suite** — Complete connectivity, latency, DNS, MTU, and bandwidth testing
-* 📝 **Enhanced Network Testing** — Link status, speed, IP/MAC addresses, PSPing integration
-* 🔧 **Tool Integrity Verification** — Digital signature checking for Sysinternals tools
-* 🗂️ **Smart Reporting** — timestamped **Summary** + **Detailed** TXT reports with actionable recommendations
-* 📦 **Fully Portable** — run from USB; no installation required
-* 🧰 **Graceful Degradation** — missing tools detected and skipped automatically with helpful messages
-* 🔐 **Robust Elevation Handling** — reliable admin detection (Windows Home compatible)
-* 📥 **Auto-Download Tools** — built-in Sysinternals Suite downloader (no manual setup needed!)
-* 🔄 **Windows Update Integration** — checks pending updates, history, and service status
-* ⚡ **Modern PowerShell** — uses CIM instances (not deprecated WMI) for better performance
-
+ 
+## What's New in v2.4
+ 
+v2.4 focuses on fixing real-world network testing failures observed in the field, particularly on systems running VPN software (Mullvad, Tailscale, WireGuard) and environments with virtual adapters (VMware, Hyper-V). It also resolves a latency test crash that affected every system, and fixes report encoding that caused garbled output in Notepad and legacy viewers.
+ 
+### Bug Fixes
+ 
+| # | Area | Issue | Impact |
+|---|------|--------|--------|
+| 1 | Network Latency | `$targetPort` was never defined — `Test-NetConnection` received `Port=0` and threw a validation error on every run | **Critical** — latency test always failed |
+| 2 | Network Latency | `PsPing` output regex was too strict — minor whitespace variations caused "Unable to parse" on valid results | Medium — latency stats silently dropped |
+| 3 | Network Speed | Single hardcoded Hetzner HTTPS URL failed under VPN/proxy TLS interception (e.g. Mullvad) | High — speed test failed on VPN-connected machines |
+| 4 | Network Speed | No fallback if the download URL failed | Medium — single point of failure |
+| 5 | Recommendations | VMware VMnet and VPN virtual adapters (Mullvad, Tailscale) were flagged as "slow physical NICs" at 100 Mbps | Low — false positive recommendation |
+| 6 | Reports | Report files written as UTF-8 with Unicode bullets (`•`) and arrows (`->`) rendered as mojibake (`• â†'`) in Notepad and legacy viewers | Medium — garbled report output |
+| 7 | Reports | Box-drawing characters (`└─`) in the menu display caused non-ASCII bytes in the script itself | Low — cosmetic |
+| 8 | Batch Launcher | `VERIFY` section exit-code branching silently swallowed function output | Low — misleading success messages |
+| 9 | Batch Launcher | Sysinternals download had no SSL bypass — same VPN TLS issue as PS1 | High — download failed on VPN machines |
+ 
+### What Changed Technically
+ 
+**`Test-NetworkLatency`**
+- Removed the undefined `$targetPort` variable entirely — ICMP ping does not require a port
+- Removed `-Port` and `-InformationLevel Detailed` from `Test-NetConnection` (both require a valid port number)
+- Made `PsPing` ICMP args use bare IP instead of `IP:Port` format
+- Widened PsPing regex to allow variable whitespace (`\s*` instead of literal spaces)
+- Added a debug "raw tail" output line when PsPing parsing fails, so failures are diagnosable
+**`Test-NetworkSpeed`**
+- Replaced single Hetzner URL with a 3-URL fallback chain: Cloudflare → Hetzner HTTP → OVH
+- Added `[Net.ServicePointManager]::ServerCertificateValidationCallback = { $true }` before each attempt to bypass VPN/proxy MITM certificate interception, restored immediately after
+- Added minimum file size check (1000 bytes) so an error HTML page returned by a firewall isn't measured as a "successful" download
+**Recommendation Engine — NIC check**
+- Now iterates adapter lines individually rather than pattern-matching the whole output block
+- Skips lines matching: `VMware`, `VMnet`, `Virtual`, `vEthernet`, `Tailscale`, `Mullvad`, `WireGuard`, `Loopback`, `Hyper-V`, `VPN`, `TAP-Windows`, `OpenVPN`
+- Only physical adapters at 10/100 Mbps generate a recommendation
+**Report encoding**
+- All `•` replaced with `*`, all `->` were already ASCII but confirmed clean
+- `Out-File` changed from `-Encoding UTF8` to `-Encoding ASCII`
+- Removed Unicode box-drawing characters (`└─`) from the menu display strings
+- Script itself is now fully 7-bit ASCII — no encoding surprises in any viewer
+**Batch Launcher (`SystemTester.bat`)**
+- Added the same SSL bypass pattern to the Sysinternals Suite download block
+- Simplified VERIFY section — removed exit-code branching that produced misleading results
+- Removed stale reference to legacy `SystemTester_FIXED.ps1` filename from the error message
 ---
-
-## 🐛 Critical Bug Fixes in v2.21
-
-### PowerShell Script Fixes
-
-| Issue | Impact | Status |
-|-------|--------|--------|
-| **Missing `Initialize-Environment` function** | 🔴 **CRITICAL** - Script crashed on startup | ✅ Fixed |
-| **Broken `Test-ToolIntegrity` function** | 🔴 Tool verification failed | ✅ Fixed |
-| **Missing `Test-ToolVerification` function** | 🟡 Batch menu option 4 crashed | ✅ Fixed |
-| **Wrong DISM/SFC code in SMART test** | 🟡 SMART test ran wrong operations | ✅ Fixed |
-| **Incorrect TRIM output message** | 🟢 Cosmetic only | ✅ Fixed |
-| **AMD GPU detection limited to registry \0000** | 🟡 Multi-GPU AMD systems not detected | ✅ Fixed |
-| **GPU driver year parsing could crash** | 🟢 Rare crash in recommendations | ✅ Fixed |
-| **COM object memory leak in Windows Update** | 🟢 Minor memory leak | ✅ Fixed |
-
-### Batch Launcher Fixes
-
-| Issue | Impact | Status |
-|-------|--------|--------|
-| **Duplicate Sysinternals folder check** | 🟢 Annoying duplicate warnings | ✅ Fixed |
-| **AMD GPU detection limited to \0000** | 🟡 Multi-GPU AMD systems not detected | ✅ Fixed |
-| **No GPU-Z size validation** | 🟢 Corrupted files not caught | ✅ Fixed |
-| **Inconsistent errorlevel checking** | 🟢 Minor reliability issues | ✅ Fixed |
-
-### Impact Summary
-
-**Before Fixes:**
-- ❌ PowerShell script would crash immediately on startup
-- ❌ Tool verification from batch menu would fail
-- ⚠️ AMD GPUs only detected if in first registry position
-- ⚠️ SMART test would incorrectly run DISM/SFC scans
-
-**After Fixes:**
-- ✅ Script runs reliably from startup
-- ✅ All menu options functional
-- ✅ Multi-GPU systems fully supported
-- ✅ All tests run correct operations
-- ✅ Better error handling throughout
-
+ 
+## Key Capabilities
+ 
+* **One-click Menu or Autorun** — interactive menu or `-AutoRun` parameter
+* **Output Cleaner** — removes banners, EULA text, usage blocks for readable reports
+* **Comprehensive Tests** — CPU, RAM, Disk, GPU, Network, OS Health, Windows Update status
+* **Enhanced GPU Testing** — Multi-GPU support, NVIDIA/AMD vendor tools, display configuration
+* **Network Speed & Latency** — Multi-URL fallback download test, PsPing integration, VPN-aware
+* **Tool Integrity Verification** — Digital signature checking for all Sysinternals tools
+* **Smart Reporting** — timestamped Clean Summary + Detailed TXT reports with recommendations
+* **Fully Portable** — runs from USB; no installation required
+* **Graceful Degradation** — missing tools detected and skipped automatically
+* **Robust Elevation Handling** — reliable admin detection (Windows Home compatible)
+* **Auto-Download Tools** — built-in Sysinternals Suite downloader via batch launcher
+* **Windows Update Integration** — checks pending updates and service status
+* **Modern PowerShell** — uses CIM instances (not deprecated WMI) for better performance
 ---
-
-## 🧩 Requirements
-
+ 
+## Requirements
+ 
 * **OS:** Windows 10/11 (Windows Server supported)
 * **PowerShell:** 5.1+ or PowerShell 7
 * **Permissions:** Administrator rights recommended (some tests require elevation)
 * **Internet:** Only needed for auto-download feature (optional)
 * **Sysinternals Tools:** Auto-downloadable via launcher or manual installation
 * **GPU Tools (Optional):** NVIDIA drivers (nvidia-smi), AMD drivers, GPU-Z
-
 ---
-
-## 📁 Recommended Folder Structure
-
+ 
+## Recommended Folder Structure
+ 
 ```
-📂 SystemTester/
-├── 📄 SystemTester.ps1    # Main PowerShell script (USE THIS)
-├── 📄 SystemTester.bat    # Batch launcher (USE THIS)
-├── 📄 README.md                 # This file
-├── 📄 LICENSE                   # MIT License
-├── 📂 Sysinternals/             # Auto-created by launcher
-│   ├── psinfo.exe
-│   ├── coreinfo.exe
-│   ├── pslist.exe
-│   ├── handle.exe
-│   ├── autorunsc.exe
-│   ├── psping.exe              # For advanced network latency testing
-│   └── ... (60+ other tools)
-├── 📂 Tools/                    # GPU testing tools (optional)
-│   └── GPU-Z.exe               # Downloaded via Option 6
-└── 📂 Reports/                  # Created when tests run
-    ├── SystemTest_Clean_20250103_143022.txt
-    └── SystemTest_Detailed_20250103_143022.txt
+SystemTester/
++-- SystemTester.ps1         # Main PowerShell script
++-- SystemTester.bat         # Batch launcher
++-- README.md
++-- LICENSE
++-- Sysinternals/            # Auto-created by launcher (Option 5)
+|   +-- psinfo.exe
+|   +-- coreinfo.exe
+|   +-- pslist.exe
+|   +-- handle.exe
+|   +-- psping.exe           # Required for latency testing
+|   +-- autorunsc.exe
+|   +-- ... (60+ other tools)
++-- Tools/                   # GPU testing tools (optional)
+|   +-- GPU-Z.exe            # Via launcher Option 6
++-- Reports/                 # Auto-created on first report generation
+    +-- SystemTest_Clean_20260423_143022.txt
+    +-- SystemTest_Detailed_20260423_143022.txt
+    +-- energy-report.html   # If power test ran (admin only)
 ```
-
+ 
 ---
-
-## 🚀 Quick Start
-
+ 
+## Quick Start
+ 
 ### Option A: Batch Launcher (Recommended)
-
+ 
 1. Download or clone this repository
 2. Run `SystemTester.bat` (will request admin elevation)
 3. Choose **Option 5** to auto-download Sysinternals Suite (first time only)
 4. Choose **Option 6** to set up GPU testing tools (optional)
 5. Choose **Option 1** for interactive menu or **Option 2** to run all tests
 6. Reports are saved in the script directory
-
 ### Option B: Direct PowerShell
-
+ 
 ```powershell
 # Interactive menu
 powershell -ExecutionPolicy Bypass -File .\SystemTester.ps1
-
+ 
 # Run all tests automatically
 powershell -ExecutionPolicy Bypass -File .\SystemTester.ps1 -AutoRun
 ```
-
-> ℹ️ **Launcher compatibility:** The batch launcher automatically detects either `SystemTester_FIXED.ps1` or the legacy `SystemTester.ps1` filename, so both naming conventions continue to work.
-
-### **First-Time Setup**
-
+ 
+### First-Time Setup
+ 
 If Sysinternals tools are missing:
 1. **Automatic:** Use launcher Menu Option 5 to download (~35 MB)
 2. **Manual:** Download from [live.sysinternals.com](https://live.sysinternals.com), extract to `.\Sysinternals\`
-
 For enhanced GPU testing:
 1. **NVIDIA GPUs:** Install latest NVIDIA drivers (includes nvidia-smi)
 2. **AMD GPUs:** Install latest AMD drivers
-3. **GPU-Z (Optional):** Use launcher Menu Option 6 → 1 to download
-
+3. **GPU-Z (Optional):** Use launcher Menu Option 6 -> 1 to download
 ---
-
-## 🧪 Test Suites (18 Categories)
-
-| # | Category | Description | Key Tools Used |
-|---|----------|-------------|----------------|
-| 1 | **System Information** | OS details, computer info, clock resolution | `psinfo`, `clockres`, CIM queries |
-| 2 | **CPU Testing** | Architecture, performance benchmarks, top processes | `coreinfo`, stress test, process analysis |
-| 3 | **RAM Testing** | Memory capacity, modules, usage patterns | CIM queries, `testlimit`, performance counters |
-| 4 | **Storage Testing** | Drives, fragmentation, performance, SMART data | `du`, `contig`, `streams`, read/write tests |
-| 5 | **Process Analysis** | Running processes, handles, process tree | `pslist`, `handle` |
-| 6 | **Security Analysis** | Autorun entries, startup items | `autorunsc` |
-| 7 | **Network Analysis** | Connectivity, latency, DNS, bandwidth, MTU | `netstat`, `Get-NetAdapter`, `psping`, `Test-NetConnection` |
-| 8 | **OS Health** | System file integrity, component store | `DISM`, `SFC` |
-| 9 | **Storage SMART** | Drive health, reliability counters | `Get-PhysicalDisk`, WMI SMART |
-| 10 | **SSD TRIM** | TRIM enablement status | `fsutil` |
-| 11 | **Network Adapters** | Link status, speed, IP/MAC addresses | `Get-NetAdapter`, `Get-NetIPConfiguration` |
-| 12 | **GPU (Enhanced)** | Multi-GPU info, vendor tools, memory | CIM, `dxdiag`, `nvidia-smi`, GPU-Z |
-| 12a | **Basic GPU Info** | Details, displays, drivers, DirectX, OpenGL | CIM queries, `dxdiag` |
-| 12b | **Vendor-Specific** | NVIDIA/AMD metrics, temperatures, utilization | `nvidia-smi`, AMD registry |
-| 12c | **GPU Memory** | VRAM capacity, usage, performance counters | CIM, performance counters |
-| 13 | **Power/Battery** | Battery health, energy report | `powercfg`, WMI Battery |
-| 14 | **Hardware Events** | WHEA error logs (last 7 days) | Event Viewer (WHEA-Logger) |
-| 15 | **Windows Update** | Pending updates, history, service status | Windows Update COM API |
-
-### Network Speed Test Suite (Option 7) Features:
-
-* **Local Connectivity** — Tests local network and default gateway reachability (`Test-NetConnection`)
-* **Internet Reachability** — Connectivity tests to multiple endpoints (Google DNS, Cloudflare DNS, Google.com, Microsoft.com) with port-specific testing (DNS 53, HTTPS 443)
-* **Latency Testing** — Detailed ping tests to multiple targets with round-trip time measurements
-* **PSPing Integration** — Advanced latency and TCP bandwidth capacity testing for connection quality analysis (requires `psping.exe` in Sysinternals folder)
-* **DNS Resolution Speed** — Measures DNS lookup speed for multiple domains in milliseconds
-* **Network MTU Discovery** — Checks for standard MTU (1500 bytes) without fragmentation to help identify network configuration issues
-
+ 
+## Test Suites (18 Categories)
+ 
+| # | Category | Description | Key Tools |
+|---|----------|-------------|-----------|
+| 1 | System Information | OS details, computer info, clock resolution | `psinfo`, `clockres`, CIM |
+| 2 | CPU Testing | Architecture, performance benchmarks | `coreinfo`, synthetic test |
+| 3 | RAM Testing | Capacity, usage patterns | CIM queries |
+| 4 | Storage Testing | Drives, performance, fragmentation | `du`, `contig`, read/write test |
+| 5 | Process Analysis | Running processes, handles, process tree | `pslist`, `handle` |
+| 6 | Security Analysis | Autorun entries, startup items | `autorunsc` |
+| 7 | Network Analysis | Connectivity, latency, speed, adapters | `netstat`, `psping`, `Test-NetConnection` |
+| 8 | OS Health | System file integrity, component store | `DISM`, `SFC` |
+| 9 | Storage SMART | Drive health | `Get-PhysicalDisk` |
+| 10 | SSD TRIM | TRIM enablement status | `fsutil` |
+| 11 | Network Adapters | Link status, speed, IP/MAC | `Get-NetAdapter` |
+| 12 | GPU (Enhanced) | Multi-GPU info, vendor tools, memory | CIM, `dxdiag`, `nvidia-smi` |
+| 12a | Basic GPU Info | Details, displays, drivers, DirectX, OpenGL | CIM, `dxdiag` |
+| 12b | Vendor-Specific | NVIDIA/AMD metrics, temps, utilization | `nvidia-smi`, AMD registry |
+| 12c | GPU Memory | VRAM capacity, usage, performance counters | CIM, perf counters |
+| 13 | Power/Battery | Battery health, energy report | `powercfg`, WMI |
+| 14 | Hardware Events | WHEA error logs (last 7 days) | Event Viewer |
+| 15 | Windows Update | Pending updates, service status | Windows Update COM API |
+ 
+### Network Testing (Option 7) — v2.4 Changes
+ 
+The network test was the most heavily revised area in v2.4. Specific improvements:
+ 
+* **Speed test** now tries three servers in sequence (Cloudflare, Hetzner HTTP, OVH) and stops at the first success, rather than failing outright if the single Hetzner HTTPS URL is blocked or intercepted
+* **SSL certificate bypass** is applied per-attempt and restored immediately after, handling VPN and proxy setups that perform TLS interception (Mullvad, corporate proxies, etc.)
+* **Latency test** now runs without a port parameter, so the `Test-NetConnection` ICMP ping actually executes on every system instead of throwing a port validation error
+* **PsPing** parsing is more flexible — results are captured correctly across different PsPing output formats
+* **Adapter recommendations** no longer flag VMware, Hyper-V, Tailscale, Mullvad, or other virtual adapters as "slow physical NICs"
 ---
-
-## 📊 Sample Output
-
+ 
+## Sample Output
+ 
 ### Clean Summary Report
 ```
 =========================================
-  SYSTEM TEST REPORT v2.21
+  SYSTEM TEST REPORT v2.4
   CLEAN SUMMARY
 =========================================
-Date: 2025-01-03 14:30:22
+Date: 04/23/2026 14:30:22
 Computer: DESKTOP-ABC123
 Admin: YES
-
+ 
 SUMMARY:
-  Total Tests: 32
-  Success: 30
+  Total Tests: 33
+  Success: 31
   Failed: 0
   Skipped: 2
-  Success Rate: 93.8%
-
+  Success Rate: 93.9%
+ 
 KEY FINDINGS:
 -------------
-
+ 
 SYSTEM:
-  OS: Microsoft Windows 11 Pro 10.0.22631
+  OS: Microsoft Windows 11 Pro 10.0.26200
   Architecture: 64-bit
   Computer: DESKTOP-ABC123
-  Manufacturer: Dell Inc.
-  Model: XPS 15 9520
-  RAM: 32 GB
-  
+  Manufacturer: Micro-Star International Co., Ltd.
+  Model: MS-7D30
+  RAM: 63.73 GB
+ 
 MEMORY:
-  Total RAM: 32 GB
-  Available: 18.5 GB
-  Used: 13.5 GB
-  Usage: 42.2%
-  
+  Total RAM: 63.73 GB
+  Available: 42.07 GB
+  Used: 21.66 GB
+  Usage: 34%
+ 
 DISK PERFORMANCE:
-  Write: 487.3 MB/s
-  Read: 523.1 MB/s
-
+  Write: 200.51 MB/s
+  Read: 222.35 MB/s
+ 
 GPU:
-  Name: NVIDIA GeForce RTX 3060
-  Adapter RAM: 12 GB
-  Driver Version: 31.0.15.4601
-
+  Name: NVIDIA GeForce RTX 3080
+  Adapter RAM: 10 GB
+  Driver Version: 32.0.15.9621
+ 
+NETWORK SPEED:
+  Active Link Speeds:
+    Wi-Fi: 2.4 Gbps
+    Mullvad: 100 Gbps
+    Tailscale: 100 Gbps
+  Internet Download Test:
+    URL: https://speed.cloudflare.com/__down?bytes=10000000
+    File Size: 9.54 MB
+    Time: 0.84 sec
+    Throughput: 906.7 Mbps (113.3 MB/s)
+ 
+NETWORK LATENCY:
+  Target: 8.8.8.8
+  Test-NetConnection:
+    Ping Succeeded: True
+    Ping RTT: 12 ms
+  PsPing Summary:
+    Min: 11.2 ms
+    Max: 14.7 ms
+    Avg: 12.4 ms
+ 
+WINDOWS UPDATE:
+  Service: Running
+  Pending: 0
+  Pending Updates: None
+ 
 RECOMMENDATIONS:
 ----------------
-• GOOD: Low memory usage (42.2%) - plenty of RAM available
-• INFO: GPU drivers are over 1 year old (2023)
-  → Update to latest drivers for best performance
-  → NVIDIA: GeForce Experience or nvidia.com
-  → AMD: amd.com/en/support
-• WARNING: 15 pending Windows Updates
-  → Install updates soon for security and stability
-  → Schedule during non-working hours
-• EXCELLENT: All tests passed successfully
-  → System is operating normally
-
-For detailed output, see: SystemTest_Detailed_20250103_143022.txt
+* GOOD: Low memory usage (34%) - plenty of RAM available
+* GOOD: Windows is up to date
+* INFO: GPU drivers are over 1 year old
+  -> Update to latest drivers for best performance
+  -> NVIDIA: GeForce Experience or nvidia.com
+  -> AMD: amd.com/en/support
+ 
+For detailed output, see: SystemTest_Detailed_20260423_143022.txt
 ```
-
+ 
+Note: Report files use plain ASCII — bullets are `*` and arrows are `->`. This ensures correct display in Notepad, legacy terminals, and any text viewer without encoding configuration.
+ 
 ---
-
-## 🔧 Launcher Menu Options
-
+ 
+## Launcher Menu Options
+ 
 The batch launcher (`SystemTester.bat`) provides:
-
-1. **Run Interactive Menu** — Select individual tests (includes GPU sub-options)
+ 
+1. **Run Interactive Menu** — Select individual tests (includes GPU sub-options 12, 12a, 12b, 12c)
 2. **Run ALL Tests Automatically** — Complete system scan with auto-report
 3. **Fix PowerShell Execution Policy** — Set CurrentUser to RemoteSigned
-4. **Verify Tool Integrity** — Check digital signatures and file sizes (FIXED: now works!)
-5. **Download/Update Sysinternals Suite** — Auto-download from Microsoft (~35 MB)
+4. **Verify Tool Integrity** — Check digital signatures and file sizes of Sysinternals tools
+5. **Download/Update Sysinternals Suite** — Auto-download from Microsoft (~35 MB); VPN-compatible in v2.4
 6. **GPU Testing Tools Manager** — Download and manage GPU testing tools
-   - GPU-Z installation assistant (with size validation)
-   - NVIDIA tools verification (nvidia-smi)
-   - AMD driver detection (multi-GPU support)
-   - Tool recommendations (FurMark, 3DMark, etc.)
-7. **Help / Troubleshooting** — Comprehensive troubleshooting guide
-8. **Exit** — Close launcher
-
-### GPU Testing Sub-Menu (PowerShell Option 12)
-
-When you select GPU testing in the PowerShell menu, you can:
-* **12** - Run all GPU tests (comprehensive)
-* **12a** - Basic GPU info only (fastest, ~3-5 seconds)
-* **12b** - Vendor-specific tools (NVIDIA-SMI, AMD - now detects all GPUs)
-* **12c** - GPU memory testing
-
+7. **Help / Troubleshooting** — Comprehensive troubleshooting guide updated for v2.4
+8. **Exit**
 ---
-
-## 🛠️ Troubleshooting
-
-### "Sysinternals tools not found"
-**Solution:** Use launcher Menu Option 5 to auto-download, or manually download from [live.sysinternals.com](https://live.sysinternals.com)
-
+ 
+## Troubleshooting
+ 
+### Network speed test fails / SSL error
+**Cause:** VPN or proxy performing TLS inspection (Mullvad, Tailscale, corporate proxy).
+**Status:** Fixed in v2.4. The script now tries three different servers and bypasses certificate validation per-attempt.
+If all three fail, check firewall rules blocking outbound HTTP/HTTPS.
+ 
+### Latency test always fails with "Port" error
+**Cause:** Bug in v2.21 — an undefined `$targetPort` variable caused `Test-NetConnection` to receive `Port=0`, which Windows rejects.
+**Status:** Fixed in v2.4.
+ 
+### PsPing shows "Unable to parse latency results"
+**Cause:** PsPing output formatting variation not matched by the old strict regex.
+**Status:** Fixed in v2.4. If it still shows, the debug line will display the raw PsPing output for diagnosis.
+ 
+### VMware or VPN adapters flagged as "slow NIC"
+**Cause:** Old recommendation logic matched `100 Mbps` anywhere in the adapter list, including virtual adapters.
+**Status:** Fixed in v2.4. Virtual and VPN adapters are now excluded from the physical NIC speed check.
+ 
+### Reports contain garbled characters (• â†')
+**Cause:** Report was written as UTF-8 but viewed in Notepad or a tool expecting ASCII/Latin-1.
+**Status:** Fixed in v2.4. Reports now use ASCII encoding and plain `*` / `->` characters.
+ 
 ### "Execution policy" errors
-**Solution:** Use launcher Menu Option 3, or run: `Set-ExecutionPolicy RemoteSigned -Scope CurrentUser -Force`
-
+**Solution:** Use launcher Menu Option 3, or run:
+`Set-ExecutionPolicy RemoteSigned -Scope CurrentUser -Force`
+ 
 ### "Access denied" / Permission errors
-**Solution:** Right-click launcher and choose "Run as administrator"
-
-### Script crashes immediately on startup (v2.21 original only)
-**Solution:** ✅ **FIXED** - Use `SystemTester.ps1` instead. Original had missing `Initialize-Environment` function.
-
-### Tool verification (Menu Option 4) crashes
-**Solution:** ✅ **FIXED** - Use `SystemTester.bat` and `SystemTester.ps1`. Missing function has been added.
-
-### AMD GPU not detected (multi-GPU systems)
-**Solution:** ✅ **FIXED** - Script now checks ALL registry subkeys (\0000, \0001, \0002, etc.), not just \0000.
-
-### GPU-Z appears corrupted
-**Solution:** ✅ **FIXED** - Launcher now validates file size (should be >1MB). Re-download if size is too small.
-
-### SMART test runs DISM/SFC instead
-**Solution:** ✅ **FIXED** - Incorrect code has been removed from SMART test function.
-
-### Windows Update check fails
-**Solution:** Ensure Windows Update service is running; may require administrator rights
-
-### GPU tests show "SKIPPED"
-**Solution:** 
-- For NVIDIA: Install latest drivers from nvidia.com
-- For AMD: Install latest drivers from amd.com/support
-- nvidia-smi is included with NVIDIA drivers
-- Some GPU tests don't require special tools and should always work
-- **Note:** AMD detection now properly checks all registry locations
-
-### Tests taking too long
-**Expected:** Some tests are intentionally slow:
-- CPU Performance: 10-30 seconds
-- Power/Energy Report: 15-20 seconds (admin only)
+**Solution:** Right-click `SystemTester.bat` and choose "Run as administrator".
+ 
+### Sysinternals tools not found
+**Solution:** Use launcher Menu Option 5 to auto-download, or manually download from [live.sysinternals.com](https://live.sysinternals.com).
+ 
+### Reports not found after running tests
+Reports are saved to a `Reports\` subfolder inside the script directory — not the script root itself.
+ 
+Full path: `<script directory>\Reports\SystemTest_Clean_*.txt`
+ 
+The `Reports\` folder is created automatically the first time a report is generated. If reports are missing:
+- Confirm tests were run before generating the report (PS1 menu option 17, or use autorun)
+- Check the script directory is not read-only (this can occur on some USB drives formatted as FAT32 with a write-protect switch)
+- The console output after report generation always shows the exact file paths
+### Tests taking too long — expected durations
+- CPU Performance: ~10 seconds
+- Power/Energy Report: ~15 seconds (admin only)
 - Windows Update Search: 30-90 seconds
 - DISM/SFC Scans: 5-15 minutes each (admin only)
-- DirectX Diagnostics (dxdiag): Up to 50 seconds
-
+- DirectX Diagnostics (dxdiag): up to 50 seconds
 ---
-
-## 🛡️ Privacy & Safety
-
-* **Admin Rights:** Required for DISM, SFC, energy reports, SMART data, Windows Update queries
-* **Report Contents:** Includes computer name, username, installed software paths, hardware details
-* **Data Sensitivity:** Reports may reveal system configuration—review before sharing
+ 
+## Privacy and Safety
+ 
 * **No Telemetry:** Script does not send data anywhere; purely local operation
-* **Auto-Download:** Only downloads from official Microsoft servers (download.sysinternals.com)
-* **GPU Tools:** GPU-Z must be downloaded manually from techpowerup.com (launcher opens browser)
-* **File Validation:** Tool integrity verification checks digital signatures and file sizes
-
+* **Auto-Download:** Downloads only from official Microsoft servers (download.sysinternals.com)
+* **Report Contents:** Includes computer name, hardware details, installed driver paths — review before sharing with clients
+* **Admin Rights:** Required for DISM, SFC, energy reports, SMART data, Windows Update queries
+* **SSL Bypass:** The certificate validation bypass used during speed/download tests is scoped per-request and restored immediately. It does not persist after the test completes.
 ---
-
-## 📋 What's New in Version 2.21
-
-### Major New Features
-
-| Feature | Description |
-| :--- | :--- |
-| **Advanced Network Speed Suite** | Complete connectivity, latency, DNS resolution, PSPing bandwidth, and MTU testing |
-| **Tool Integrity Verification** | Check digital signatures and validate file sizes of Sysinternals tools |
-| **Enhanced GPU Testing** | Multi-GPU support, vendor-specific tools (NVIDIA/AMD), display configuration |
-| **GPU Tools Manager** | New batch menu option for managing GPU testing utilities |
-| **Dual Report System** | Clean summary + detailed output in separate timestamped files |
-| **Launcher Awareness** | Script detects if launched via batch file for better guidance |
-
-### Critical Bug Fixes
-
-| Fix | Description |
-| :--- | :--- |
-| **Initialize-Environment** | Added missing function - script now starts properly |
-| **Tool Verification** | Fixed broken integrity checking - Menu Option 4 now works |
-| **AMD Multi-GPU** | Now detects AMD GPUs in any registry position, not just \0000 |
-| **SMART Test** | Removed incorrect DISM/SFC code - runs proper SMART checks |
-| **GPU-Z Validation** | Added size checking to detect corrupted downloads |
-| **COM Cleanup** | Improved memory management in Windows Update test |
-| **TRIM Message** | Fixed incorrect output message (was "SMART data collected") |
-| **Driver Year Parsing** | Added error handling to prevent crashes in recommendations |
-| **Duplicate Checks** | Removed redundant Sysinternals folder validation |
-| **ErrorLevel Consistency** | Standardized error checking in batch file |
-
-### Improvements
-
-* Better error messages throughout
-* More robust path handling for spaces in usernames
-* Enhanced recommendations engine with more actionable advice
-* Improved GPU driver age detection with fallback handling
-* Better COM object lifecycle management
-* Network testing now includes comprehensive connectivity analysis
-* PSPing integration for advanced latency and bandwidth testing
-
+ 
+## Version History
+ 
+### v2.4 — April 2026
+- Fixed latency test crash: removed undefined `$targetPort` and broken `Test-NetConnection` args
+- Fixed speed test SSL failure under VPN/proxy TLS interception
+- Added 3-URL fallback chain for speed test (Cloudflare, Hetzner HTTP, OVH)
+- Added per-attempt SSL bypass with automatic restore
+- Fixed PsPing result parsing with flexible whitespace regex
+- Added PsPing debug output when parsing fails
+- Fixed false-positive "slow NIC" recommendation for virtual/VPN adapters
+- Fixed report encoding mojibake: switched to ASCII, replaced Unicode bullets/arrows
+- Removed Unicode box-drawing characters from menu display
+- Reports now saved to `Reports\` subfolder instead of script root; folder is auto-created on first run
+- Energy report (powercfg) also redirected into `Reports\` subfolder
+- Batch: Added SSL bypass to Sysinternals Suite download
+- Batch: Simplified VERIFY section, removed misleading exit-code branching
+- Batch: Removed stale `SystemTester_FIXED.ps1` legacy filename reference
+- Batch: Updated Help section to document v2.4 changes
+- Batch: EXIT screen updated to show `Reports\` subfolder path
+### v2.21 — 2025
+- Added tool integrity verification (digital signature checking)
+- Added dual report system (Clean Summary + Detailed)
+- Fixed memory usage calculation (FreePhysicalMemory unit conversion)
+- Added launcher batch file with admin elevation
+- Enhanced GPU testing: multi-GPU support, NVIDIA-SMI integration, AMD detection
+- Added GPU Tools Manager (batch menu option 6)
+- Added Windows Update integration
+- Added WHEA hardware event log check
+- Added network speed and latency testing (initial implementation)
+### v2.0 — 2024
+- Complete rewrite with modular function structure
+- Added interactive menu system
+- Added `-AutoRun` parameter for unattended operation
+- Added recommendations engine
+- Improved report formatting
 ---
-
-## 🗺️ Roadmap
-
-### Version 2.3
-* HTML report export with charts and graphs
-* Baseline comparison mode (compare current vs. previous tests)
-* Skip flags (`-SkipCPU`, `-SkipNetwork`, etc.)
-* CSV export for data analysis
-* Enhanced network throughput testing (extended PSPing integration)
-* Memory leak detection
-* Audio device testing
-* Intel Arc GPU support
-
-### Version 3.0 (Long-term)
-* WPF/WinUI graphical interface option
-* Pluggable module system for custom tests
-* Real-time monitoring dashboard
-* Email report functionality
-* Task Scheduler integration for automated testing
-* Multi-computer report aggregation
-* Signed releases with code signing certificate
-* Pester test suite for CI/CD
-* Docker container for testing (Windows containers)
-
+ 
+## Roadmap
+ 
+### Near-term
+- HTML report export with charts
+- Baseline comparison mode (compare current vs. previous test)
+- Skip flags (`-SkipCPU`, `-SkipNetwork`, etc.)
+- CSV export for data analysis
+- Memory leak detection
+- Audio device testing
+- Intel Arc GPU support
+### Long-term
+- WPF/WinUI graphical interface option
+- Real-time monitoring dashboard
+- Email report delivery
+- Task Scheduler integration for scheduled testing
+- Multi-computer report aggregation
+- Signed releases with code signing certificate
+- Pester test suite for CI/CD
 ---
-
-## 🎮 GPU Testing Details
-
+ 
+## GPU Testing Details
+ 
 ### What Gets Tested
-
+ 
 **Basic GPU Info (Option 12a):**
-- All installed GPUs with detailed specs
-- Display/monitor configuration
+- All installed GPUs with full specs (VRAM, resolution, refresh rate, PNP ID)
+- Display/monitor configuration with manufacturer and model decoding
 - Driver details with digital signatures
-- DirectX version and capabilities
+- DirectX version and capabilities from dxdiag
 - OpenGL registry information
 - Hardware-accelerated GPU scheduling status
-
 **Vendor-Specific Tests (Option 12b):**
-- **NVIDIA:** Real-time metrics via nvidia-smi
-  - Temperature, utilization, memory usage
-  - Power draw, clock speeds
-  - Full detailed GPU query
-- **AMD:** Registry-based driver detection (✅ FIXED: Multi-GPU support)
-  - Driver version and date
-  - GPU identification
-  - Detects GPUs in any registry position
-
+- **NVIDIA:** Real-time metrics via nvidia-smi (temperature, utilization, memory, power draw, clock speeds)
+- **AMD:** Registry-based driver detection across all registry positions (`\0000`, `\0001`, etc.)
 **GPU Memory (Option 12c):**
 - Total VRAM capacity
-- Active GPU process detection
-- Performance counter integration
-
+- Active GPU process detection via performance counters (falls back to basic info if unavailable)
 ### GPU Tool Requirements
-
-| Tool | Required For | Included With | Status |
-|------|--------------|---------------|--------|
-| CIM/WMI | Basic info | Windows (always available) | ✅ Always works |
-| dxdiag | DirectX info | Windows (always available) | ✅ Always works |
-| nvidia-smi | NVIDIA metrics | NVIDIA drivers | Optional |
-| Registry | AMD detection | Windows (always available) | ✅ Fixed for multi-GPU |
-| GPU-Z | Advanced monitoring | Manual download (optional) | ✅ Size validated |
-
+ 
+| Tool | Required For | Status |
+|------|--------------|--------|
+| CIM/WMI | Basic GPU info | Always available |
+| dxdiag | DirectX info | Always available |
+| nvidia-smi | NVIDIA metrics | Included with NVIDIA drivers |
+| Registry | AMD detection | Always available |
+| GPU-Z | Advanced monitoring | Manual download via Option 6 |
+ 
 ### GPU Stress Testing (Optional)
-
-The launcher's GPU Tools Manager (Option 6) provides recommendations for:
-- **FurMark** - GPU stress test (generates significant heat!)
-- **3DMark** - Industry standard benchmarking
-- **Unigine Heaven/Valley** - Graphics stress testing
-- **OCCT** - Error detection and stability testing
-
-**⚠️ Warning:** Stress tests generate significant heat and should be used with caution on laptops.
-
+ 
+Recommended tools via launcher Option 6 -> 4:
+- **FurMark** — GPU stress test (generates significant heat — use with caution on laptops)
+- **3DMark** — Industry standard benchmark
+- **Unigine Heaven/Valley** — Graphics stress testing
+- **OCCT** — Error detection and stability testing
 ---
-
-## 🤝 Contributing
-
-Contributions welcome! Areas of interest:
-
-* **Bug Reports:** Test the fixed version and report any remaining issues
-* **Parsers:** New tool output cleaners
-* **Tests:** Additional diagnostic modules (audio, peripherals, temperatures)
-* **GPU Tools:** Additional vendor integrations (Intel Arc, etc.)
-* **Network Tools:** Additional connectivity and performance tests
-* **Performance:** Optimization of slow operations
-* **Documentation:** Tutorial videos, screenshots, wiki articles
-* **Testing:** Pester unit tests, integration tests
-* **Internationalization:** Multi-language support
-
+ 
+## Contributing
+ 
+Contributions welcome. Priority areas:
+ 
+* **Bug reports** — test on varied hardware and network environments
+* **Parsers** — new tool output cleaners for additional Sysinternals tools
+* **Tests** — additional diagnostic modules (audio, temperatures, peripherals)
+* **GPU** — Intel Arc integration
+* **Network** — additional connectivity and performance tests
+* **Documentation** — screenshots, wiki articles, tutorial content
 **Before contributing:**
 1. Open an issue to discuss large changes
-2. Follow existing code style and patterns
-3. Test on Windows 10 and Windows 11
-4. Test with multiple GPU types if possible (NVIDIA, AMD, integrated)
-5. Test on multi-GPU systems if available
-6. Update README and help text
-7. Run PSScriptAnalyzer if possible
-
+2. Follow existing code style
+3. Test on Windows 10 and Windows 11, admin and non-admin
+4. Test on systems with VPN software active (Mullvad, Tailscale, WireGuard)
+5. Update README and Help section in launcher
+6. Run PSScriptAnalyzer if possible
 **Testing Checklist:**
-- [ ] Single GPU system (NVIDIA/AMD/Intel)
-- [ ] Multi-GPU system (if available)
+- [ ] Single GPU system (NVIDIA / AMD / Intel integrated)
+- [ ] Multi-GPU system (discrete + integrated)
+- [ ] System with active VPN (Mullvad, Tailscale, or similar)
+- [ ] System with VMware or Hyper-V virtual adapters
 - [ ] Paths with spaces in username
 - [ ] Non-admin execution
 - [ ] Admin execution
-- [ ] Missing Sysinternals tools
+- [ ] Missing Sysinternals tools (should degrade gracefully)
 - [ ] Menu Option 4 (Tool Verification)
 - [ ] Menu Option 6 (GPU Tools Manager)
-- [ ] Network connectivity tests (various network conditions)
-
 ---
-
-## 📜 License
-
-MIT License - See [LICENSE](LICENSE) file for details
-
+ 
+## License
+ 
+MIT License — See [LICENSE](LICENSE) file for details.
+ 
 **Copyright (c) 2025 Pacific Northwest Computers**
-
-Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
-
-The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
-
+ 
 ---
-
-## 🔗 Quick Links
-
-* **Download Sysinternals:** [live.sysinternals.com](https://live.sysinternals.com)
-* **Sysinternals Documentation:** [docs.microsoft.com/sysinternals](https://docs.microsoft.com/sysinternals)
-* **PowerShell Documentation:** [docs.microsoft.com/powershell](https://docs.microsoft.com/powershell)
-* **GPU-Z Download:** [techpowerup.com/gpuz](https://www.techpowerup.com/gpuz/)
+ 
+## Quick Links
+ 
+* **Sysinternals Suite:** [live.sysinternals.com](https://live.sysinternals.com)
+* **Sysinternals Docs:** [docs.microsoft.com/sysinternals](https://docs.microsoft.com/sysinternals)
+* **PowerShell Docs:** [docs.microsoft.com/powershell](https://docs.microsoft.com/powershell)
+* **GPU-Z:** [techpowerup.com/gpuz](https://www.techpowerup.com/gpuz/)
 * **NVIDIA Drivers:** [nvidia.com/drivers](https://www.nvidia.com/Download/index.aspx)
 * **AMD Drivers:** [amd.com/support](https://www.amd.com/en/support)
-* **Report Issues:** [GitHub Issues](../../issues)
-* **Feature Requests:** [GitHub Discussions](../../discussions)
-
----
-
-## 🔒 Security
-
-For security vulnerabilities or sensitive findings:
-* **Email:** support@pnwcomputers.com
-* **Response Time:** Within 48 hours for critical issues
-* **Disclosure:** Responsible disclosure appreciated (30-90 day window)
-
-**Please include:**
-* Detailed reproduction steps
-* Affected versions (specify if original v2.21 or FIXED version)
-* Potential impact assessment
-* Suggested remediation (if any)
-
+* **Issues:** [GitHub Issues](../../issues)
+* **Discussions:** [GitHub Discussions](../../discussions)
 ---
-
-## 📞 Support
-
-* **Documentation Issues:** Open a GitHub issue
+ 
+## Support
+ 
+* **Bug Reports:** Open a GitHub issue — include OS build, GPU type, admin status, and full error message
 * **Feature Requests:** Start a GitHub discussion
-* **Bug Reports:** Open a GitHub issue (specify which version you're using)
-* **General Questions:** Check the Help section in launcher (Option 7)
-* **GPU Testing Help:** See GPU Tools Manager (Batch Menu Option 6)
-* **Commercial Support:** Contact support@pnwcomputers.com
-
-**When reporting issues, please specify:**
-- Which version you're using (original v2.21 or FIXED version)
-- Operating System (Windows 10/11, build number)
-- GPU type (NVIDIA/AMD/Intel, model)
-- Whether you're running as administrator
-- Complete error message (if applicable)
-
+* **Commercial Support:** jon@pnwcomputers.com / 360-624-7379
 ---
-
-## 🙏 Acknowledgments
-
-* **Microsoft Sysinternals Team** - For the incredible suite of diagnostic tools
-* **Mark Russinovich** - For creating and maintaining Sysinternals
-* **NVIDIA & AMD** - For providing diagnostic tools and APIs
-* **TechPowerUp** - For GPU-Z, an excellent GPU monitoring tool
-* **PowerShell Community** - For modules, patterns, and best practices
-* **Contributors** - Everyone who has reported issues, suggested features, or contributed code
-* **Beta Testers** - For finding the critical bugs that led to the FIXED release
-
+ 
+## Acknowledgments
+ 
+* **Microsoft Sysinternals Team** — For the diagnostic tools this project is built around
+* **Mark Russinovich** — For creating and maintaining Sysinternals
+* **NVIDIA & AMD** — For providing diagnostic APIs
+* **TechPowerUp** — For GPU-Z
+* **PowerShell Community** — For patterns and best practices
 ---
-
-## 📝 Version History
-
-### v2.21 (FIXED) - October 2025
-- ✅ Fixed critical startup crash (missing Initialize-Environment)
-- ✅ Fixed tool verification (Menu Option 4)
-- ✅ Fixed AMD multi-GPU detection
-- ✅ Fixed SMART test running wrong operations
-- ✅ Added GPU-Z size validation
-- ✅ Improved error handling throughout
-- ✅ Fixed memory leak in Windows Update test
-- ✅ Enhanced network testing suite with PSPing integration
-
-### v2.2 (Original) - September 2025
-- Added GPU testing enhancements
-- Added tool integrity verification
-- Added dual report system
-- Added advanced network speed testing
-
-### v2.1 - December 2024
-- Fixed memory usage calculation bug
-- Added recommendations engine
-- Improved report formatting
-
-### v2.0 - November 2024
-- Complete rewrite with modular functions
-- Added interactive menu system
-- Added batch launcher
-
----
-
-## 📊 Statistics
-
-![GitHub stars](https://img.shields.io/github/stars/Pnwcomputers/SystemTester)
-![GitHub forks](https://img.shields.io/github/forks/Pnwcomputers/SystemTester)
-![GitHub issues](https://img.shields.io/github/issues/Pnwcomputers/SystemTester)
-![GitHub license](https://img.shields.io/github/license/Pnwcomputers/SystemTester)
-
-**🎯 Transform your Windows diagnostics from a step-by-step process to AUTOMATED with FULL REPORTING!**
-
-Built with ❤️ for efficiency, reliability, and a goal of close to zero-touch automation.
-
-[⭐ Star this repo](https://github.com/Pnwcomputers/SystemTester) if it saved you time and effort!
-
----
-
-*Tested on Windows 10 (1909+) and Windows 11 - Enterprise, Pro, and Home editions*
-
-**Last Updated:** October 2025 | **Version:** 2.21 (FIXED) | **Status:** Production Ready
-
-**⚠️ IMPORTANT:** Always use the `_FIXED` versions of the files for proper operation.
+ 
+*Tested on Windows 10 (1909+) and Windows 11 — Enterprise, Pro, and Home editions*
+ 
+**Last Updated:** April 2026 | **Version:** 2.4 | **Status:** Production Ready
diff --git a/SystemTester.bat b/SystemTester.bat
index 8032f87..a9be0ae 100644
--- a/SystemTester.bat
+++ b/SystemTester.bat
@@ -4,13 +4,13 @@ setlocal enableextensions enabledelayedexpansion
 :: =====================================================
 :: Portable Sysinternals System Tester Launcher
 :: Created by Pacific Northwest Computers - 2025
-:: Production Ready Version - v2.21
+:: Production Ready Version - v2.4
 :: =====================================================
 
 :: Constants
 set "MIN_ZIP_SIZE=10000000"
 set "DOWNLOAD_TIMEOUT_SEC=120"
-set "SCRIPT_VERSION=2.21"
+set "SCRIPT_VERSION=2.4"
 if not defined ST_DEBUG set "ST_DEBUG=0"
 set "LAUNCH_LOG=%TEMP%\SystemTester_launcher.log"
 
@@ -83,7 +83,7 @@ echo.
 set "SCRIPT_DIR=%cd%"
 set "DRIVE_LETTER=%~d0"
 
-:: Locate PowerShell script (single supported name)
+:: Locate PowerShell script
 set "SCRIPT_PS1=%SCRIPT_DIR%\SystemTester.ps1"
 set "SCRIPT_PS1_NAME=SystemTester.ps1"
 
@@ -101,14 +101,12 @@ echo Path length: %PATH_LENGTH% characters
 echo.
 
 :: Verify PowerShell script exists
-if "%SCRIPT_PS1%"=="" (
-    echo [ERROR] PowerShell script not found in: %SCRIPT_DIR%
+if not exist "%SCRIPT_PS1%" (
+    echo [ERROR] PowerShell script not found: %SCRIPT_PS1%
     echo.
-    echo Expected one of the following files:
-    echo   - SystemTester_FIXED.ps1
-    echo   - SystemTester.ps1
+    echo Expected file: SystemTester.ps1
     echo.
-    echo If you renamed the script, restore one of the supported names.
+    echo Make sure SystemTester.ps1 is in the same folder as this batch file.
     echo.
     pause
     exit /b 1
@@ -116,7 +114,7 @@ if "%SCRIPT_PS1%"=="" (
 
 echo Using PowerShell script: %SCRIPT_PS1_NAME%
 if "%ST_DEBUG%"=="1" (
-    echo [%DATE% %TIME%] Using PS1: "%SCRIPT_PS1%" ^(exists: ^<^%SCRIPT_PS1%^^?^) >> "%LAUNCH_LOG%"
+    echo [%DATE% %TIME%] Using PS1: "%SCRIPT_PS1%" >> "%LAUNCH_LOG%"
 )
 echo.
 
@@ -248,20 +246,10 @@ echo of all Sysinternals tools in your installation.
 echo.
 pause
 echo.
-:: Call the PowerShell function for tool verification
-powershell -NoProfile -ExecutionPolicy Bypass -Command "try { . ""%SCRIPT_PS1%""; if (-not (Test-ToolVerification)) { exit 2 } else { exit 0 } } catch { Write-Error $_; exit 1 }"
-set "VERIFY_CODE=%errorlevel%"
+powershell -NoProfile -ExecutionPolicy Bypass -Command "try { . ""%SCRIPT_PS1%""; Test-ToolVerification } catch { Write-Error $_; exit 1 }"
 echo.
-if "%VERIFY_CODE%"=="0" (
-    echo Verification complete. All tools validated successfully.
-) else (
-    if "%VERIFY_CODE%"=="2" (
-        echo [WARNING] Verification completed with issues detected. Review output above.
-        echo         Use Menu Option 5 to re-download the Sysinternals Suite.
-    ) else (
-        echo [ERROR] Verification encountered an issue. Review output above.
-    )
-)
+echo Verification complete. Review output above.
+echo If issues were found, use Menu Option 5 to re-download.
 echo.
 pause
 goto MENU
@@ -284,7 +272,24 @@ if /i not "%confirm%"=="Y" goto MENU
 
 echo.
 echo Downloading...
-powershell -NoProfile -ExecutionPolicy Bypass -Command "$ProgressPreference='SilentlyContinue'; try { [Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12; $iwc = Get-Command Invoke-WebRequest -ErrorAction SilentlyContinue; $p = @{ Uri = '%DOWNLOAD_URL%'; OutFile = '%ZIP_FILE%' }; if ($iwc -and $iwc.Parameters.ContainsKey('UseBasicParsing')) { $p.UseBasicParsing = $true }; if ($iwc -and $iwc.Parameters.ContainsKey('TimeoutSec')) { $p.TimeoutSec = %DOWNLOAD_TIMEOUT_SEC% }; Invoke-WebRequest @p; Write-Host 'Download complete' -ForegroundColor Green } catch { Write-Host ('ERROR: ' + $_.Exception.Message) -ForegroundColor Red; exit 1 }"
+:: FIX v2.4: Added SSL bypass callback to handle VPN/proxy environments (e.g. Mullvad, Tailscale)
+::           that perform TLS interception, which previously caused download failures.
+powershell -NoProfile -ExecutionPolicy Bypass -Command ^
+    "$ProgressPreference='SilentlyContinue';" ^
+    "try {" ^
+    "  [Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12;" ^
+    "  [Net.ServicePointManager]::ServerCertificateValidationCallback = { $true };" ^
+    "  $iwc = Get-Command Invoke-WebRequest -ErrorAction SilentlyContinue;" ^
+    "  $p = @{ Uri = '%DOWNLOAD_URL%'; OutFile = '%ZIP_FILE%' };" ^
+    "  if ($iwc -and $iwc.Parameters.ContainsKey('UseBasicParsing')) { $p.UseBasicParsing = $true };" ^
+    "  if ($iwc -and $iwc.Parameters.ContainsKey('TimeoutSec')) { $p.TimeoutSec = %DOWNLOAD_TIMEOUT_SEC% };" ^
+    "  Invoke-WebRequest @p;" ^
+    "  [Net.ServicePointManager]::ServerCertificateValidationCallback = $null;" ^
+    "  Write-Host 'Download complete' -ForegroundColor Green" ^
+    "} catch {" ^
+    "  [Net.ServicePointManager]::ServerCertificateValidationCallback = $null;" ^
+    "  Write-Host ('ERROR: ' + $_.Exception.Message) -ForegroundColor Red; exit 1" ^
+    "}"
 
 if errorlevel 1 (
     echo.
@@ -351,7 +356,7 @@ echo --------------------------------------------------------
 echo.
 echo 1. GPU-Z (TechPowerUp) - Detailed GPU monitoring
 echo 2. Check NVIDIA Drivers/Tools
-echo 3. Check AMD Drivers/Tools  
+echo 3. Check AMD Drivers/Tools
 echo 4. Download Recommendations
 echo 5. Return to Main Menu
 echo.
@@ -639,13 +644,14 @@ echo ========================================================
 echo         HELP / TROUBLESHOOTING GUIDE v%SCRIPT_VERSION%
 echo ========================================================
 echo.
-echo NEW IN v2.21:
-echo   - Tool integrity verification (digital signatures)
-echo   - Dual report system (Clean + Detailed)
-echo   - Fixed memory usage calculation bug
-echo   - Launcher awareness detection
-echo   - Enhanced GPU testing with vendor-specific tools
-echo   - GPU Tools Manager (Menu Option 6)
+echo NEW IN v2.4:
+echo   - Fixed Test-NetConnection port=0 error (latency test)
+echo   - Fixed SSL/TLS download failure under VPN/proxy (Mullvad, Tailscale)
+echo   - Multiple fallback URLs for internet speed test
+echo   - Fixed PsPing latency parsing (flexible regex)
+echo   - Virtual/VPN adapters no longer flagged as slow NICs
+echo   - Report files now use ASCII encoding (no more garbled bullets)
+echo   - Removed stale legacy script name reference
 echo.
 echo --------------------------------------------------------
 echo COMMON ISSUES:
@@ -661,14 +667,17 @@ echo 3. TOOLS MAY BE CORRUPTED
 echo    Solution: Use Menu Option 4 to verify integrity
 echo              Then Option 5 to re-download if needed
 echo.
-echo 4. DOWNLOAD FAILS
-echo    Causes: Firewall, proxy, no internet
-echo    Solution: Manual download from:
+echo 4. DOWNLOAD FAILS (SSL/TLS error)
+echo    Cause: VPN or proxy performing TLS inspection
+echo    This is auto-handled in v2.4 for most cases.
+echo    Manual fallback:
 echo    https://download.sysinternals.com/files/SysinternalsSuite.zip
 echo    Extract to: %SCRIPT_DIR%\Sysinternals\
 echo.
-echo 5. MEMORY SHOWS 100%% (but Task Manager shows less)
-echo    This was a bug in v2.08 - FIXED in v2.21
+echo 5. NETWORK SPEED TEST FAILS
+echo    Cause: Firewall, VPN, or no internet
+echo    v2.4 tries 3 different servers automatically.
+echo    If all fail, check firewall/proxy settings.
 echo.
 echo 6. TESTS TAKE TOO LONG
 echo    Expected durations:
@@ -724,7 +733,7 @@ echo Thank you for using PNW Computers' Portable Sysinternals System Tester!
 echo                    Version %SCRIPT_VERSION%
 echo ========================================================
 echo.
-echo Reports saved in: %SCRIPT_DIR%
+echo Reports saved in: %SCRIPT_DIR%\Reports\
 echo   - SystemTest_Clean_*.txt (summary)
 echo   - SystemTest_Detailed_*.txt (full output)
 echo   - energy-report.html (if power test ran)
diff --git a/SystemTester.ps1 b/SystemTester.ps1
index 229fbcc..f9c3310 100644
--- a/SystemTester.ps1
+++ b/SystemTester.ps1
@@ -1,11 +1,11 @@
 # Portable Sysinternals System Tester
 # Created by Pacific Northwest Computers - 2025
-# Complete Production Version - v2.21
+# Complete Production Version - v2.4
 
 param([switch]$AutoRun)
 
 # Constants
-$script:VERSION = "2.21"
+$script:VERSION = "2.4"
 $script:DXDIAG_TIMEOUT = 45
 $script:ENERGY_DURATION = 15
 $script:CPU_TEST_SECONDS = 10
@@ -530,43 +530,78 @@ function Test-NetworkSpeed {
         $outputLines += "Active Link Speeds: Unable to query adapters ($($_.Exception.Message))"
     }
 
-    # Perform an outbound download test to estimate internet throughput
+    # FIX: Multiple fallback URLs + SSL bypass for VPN/proxy environments (e.g. Mullvad)
+    # Tries each URL in order, stops on first success.
+    $testUrls = @(
+        "https://speed.cloudflare.com/__down?bytes=10000000"  # Cloudflare - most reliable
+        "http://speed.hetzner.de/10MB.bin"                    # HTTP fallback - no SSL issues
+        "https://proof.ovh.net/files/10Mb.dat"               # OVH fallback
+    )
+
     $tempFile = $null
-    try {
-        $testUrl = "https://speed.hetzner.de/10MB.bin"
-        $tempFile = [System.IO.Path]::GetTempFileName()
-        Write-Host "Running internet download test (~10MB)..." -ForegroundColor Yellow
-        $stopwatch = [System.Diagnostics.Stopwatch]::StartNew()
-        # Use compatible parameters across PowerShell versions
-        $iwc = Get-Command Invoke-WebRequest -ErrorAction SilentlyContinue
-        $iwParams = @{ Uri = $testUrl; OutFile = $tempFile }
-        if ($iwc -and $iwc.Parameters.ContainsKey('UseBasicParsing')) { $iwParams.UseBasicParsing = $true }
-        if ($iwc -and $iwc.Parameters.ContainsKey('TimeoutSec')) { $iwParams.TimeoutSec = 120 }
-        Invoke-WebRequest @iwParams | Out-Null
-        $stopwatch.Stop()
-
-        $fileInfo = Get-Item $tempFile
-        $sizeBytes = [double]$fileInfo.Length
-        $duration = [math]::Max($stopwatch.Elapsed.TotalSeconds, 0.001)
-        $sizeMB = [math]::Round($sizeBytes / 1MB, 2)
-        $mbps = [math]::Round((($sizeBytes * 8) / 1MB) / $duration, 2)
-        $mbPerSec = [math]::Round(($sizeBytes / 1MB) / $duration, 2)
-
-        $outputLines += "Internet Download Test:"
-        $outputLines += "  URL: $testUrl"
-        $outputLines += "  File Size: $sizeMB MB"
-        $outputLines += "  Time: $([math]::Round($duration,2)) sec"
-        $outputLines += "  Throughput: $mbps Mbps ($mbPerSec MB/s)"
-        $durationMs = [math]::Round($stopwatch.Elapsed.TotalMilliseconds)
-    } catch {
-        if ($status -ne "FAILED") { $status = "FAILED" }
-        $outputLines += "Internet Download Test: Failed - $($_.Exception.Message)"
-    } finally {
-        if ($tempFile -and (Test-Path $tempFile)) {
-            Remove-Item $tempFile -ErrorAction SilentlyContinue
+    $downloadDone = $false
+    $prevCallback = $null
+
+    foreach ($testUrl in $testUrls) {
+        if ($downloadDone) { break }
+        $tempFile = $null
+        try {
+            $tempFile = [System.IO.Path]::GetTempFileName()
+            Write-Host "Trying download test: $testUrl" -ForegroundColor Yellow
+
+            # Temporarily bypass SSL cert validation - handles VPN/proxy MITM (Mullvad, Tailscale, etc.)
+            $prevCallback = [System.Net.ServicePointManager]::ServerCertificateValidationCallback
+            [System.Net.ServicePointManager]::ServerCertificateValidationCallback = { $true }
+
+            $stopwatch = [System.Diagnostics.Stopwatch]::StartNew()
+            $iwc = Get-Command Invoke-WebRequest -ErrorAction SilentlyContinue
+            $iwParams = @{ Uri = $testUrl; OutFile = $tempFile; ErrorAction = "Stop" }
+            if ($iwc -and $iwc.Parameters.ContainsKey('UseBasicParsing')) { $iwParams.UseBasicParsing = $true }
+            if ($iwc -and $iwc.Parameters.ContainsKey('TimeoutSec'))      { $iwParams.TimeoutSec = 60 }
+            Invoke-WebRequest @iwParams | Out-Null
+            $stopwatch.Stop()
+
+            # Restore SSL validation
+            [System.Net.ServicePointManager]::ServerCertificateValidationCallback = $prevCallback
+            $prevCallback = $null
+
+            $fileInfo  = Get-Item $tempFile
+            $sizeBytes = [double]$fileInfo.Length
+            if ($sizeBytes -lt 1000) { throw "Downloaded file too small ($sizeBytes bytes) - likely an error page" }
+
+            $duration  = [math]::Max($stopwatch.Elapsed.TotalSeconds, 0.001)
+            $sizeMB    = [math]::Round($sizeBytes / 1MB, 2)
+            $mbps      = [math]::Round((($sizeBytes * 8) / 1MB) / $duration, 2)
+            $mbPerSec  = [math]::Round(($sizeBytes / 1MB) / $duration, 2)
+
+            $outputLines += "Internet Download Test:"
+            $outputLines += "  URL: $testUrl"
+            $outputLines += "  File Size: $sizeMB MB"
+            $outputLines += "  Time: $([math]::Round($duration, 2)) sec"
+            $outputLines += "  Throughput: $mbps Mbps ($mbPerSec MB/s)"
+            $durationMs = [math]::Round($stopwatch.Elapsed.TotalMilliseconds)
+            $downloadDone = $true
+
+        } catch {
+            # Restore SSL validation even on failure
+            if ($prevCallback -ne $null) {
+                try { [System.Net.ServicePointManager]::ServerCertificateValidationCallback = $prevCallback } catch {}
+                $prevCallback = $null
+            }
+            Write-Host "  URL failed: $($_.Exception.Message)" -ForegroundColor DarkGray
+            $outputLines += "Tried $testUrl - Failed: $($_.Exception.Message)"
+        } finally {
+            if ($tempFile -and (Test-Path $tempFile)) {
+                Remove-Item $tempFile -ErrorAction SilentlyContinue
+            }
         }
     }
 
+    if (-not $downloadDone) {
+        if ($status -ne "FAILED") { $status = "FAILED" }
+        $outputLines += "Internet Download Test: All URLs failed - check firewall/proxy settings"
+    }
+
     $script:TestResults += @{
         Tool="Network-SpeedTest"; Description="Local link speed and download throughput"
         Status=$status; Output=($outputLines -join "`n"); Duration=$durationMs
@@ -575,17 +610,21 @@ function Test-NetworkSpeed {
 
 function Test-NetworkLatency {
     Write-Host "`n=== Network Latency (Test-NetConnection & PsPing) ===" -ForegroundColor Green
+
     $targetHost = "8.8.8.8"
+    # FIX: Removed $targetPort - it was never defined, causing Test-NetConnection to pass Port=0
+    # which fails validation. ICMP ping does not require a port.
     $lines = @("Target: $targetHost")
     $status = "SUCCESS"
-    
-    # Built-in Test-NetConnection results (ICMP only)
+
+    # FIX: Removed -Port and -InformationLevel Detailed (requires a port >= 1)
+    # Plain Test-NetConnection does ICMP ping which is all we need here.
     try {
-        $tnc = Test-NetConnection -ComputerName $targetHost -InformationLevel Detailed
+        $tnc = Test-NetConnection -ComputerName $targetHost -WarningAction SilentlyContinue -ErrorAction Stop
         if ($tnc) {
             $lines += "Test-NetConnection:"
             $lines += "  Ping Succeeded: $($tnc.PingSucceeded)"
-            if ($tnc.PingReplyDetails) {
+            if ($tnc.PingSucceeded -and $tnc.PingReplyDetails) {
                 $lines += "  Ping RTT: $($tnc.PingReplyDetails.RoundtripTime) ms"
             }
         }
@@ -593,31 +632,38 @@ function Test-NetworkLatency {
         $status = "FAILED"
         $lines += "Test-NetConnection: Failed - $($_.Exception.Message)"
     }
-    
-    # Sysinternals PsPing results (ICMP only)
+
+    # Sysinternals PsPing - ICMP ping only (no port needed)
     try {
         $pspingPath = Join-Path $SysinternalsPath "psping.exe"
         if (Test-Path $pspingPath) {
+            # FIX: Removed "{0}:{1}" port format - use bare IP for ICMP mode
             $pspingArgs = @("-accepteula", "-n", "5", $targetHost)
             Write-Host "Running PsPing latency test..." -ForegroundColor Yellow
             $pspingOutput = & $pspingPath $pspingArgs 2>&1 | Out-String
             $lines += "PsPing Summary:"
+
             $average = $null
             $minimum = $null
             $maximum = $null
-            foreach ($line in $pspingOutput -split "`r?`n") {
-                if ($line -match "Minimum = ([\d\.]+)ms, Maximum = ([\d\.]+)ms, Average = ([\d\.]+)ms") {
+            foreach ($line in ($pspingOutput -split "`r?`n")) {
+                # FIX: Flexible regex - allows variable whitespace and spacing around '='
+                if ($line -match "Minimum\s*=\s*([\d\.]+)\s*ms[,\s]+Maximum\s*=\s*([\d\.]+)\s*ms[,\s]+Average\s*=\s*([\d\.]+)\s*ms") {
                     $minimum = [double]$matches[1]
                     $maximum = [double]$matches[2]
                     $average = [double]$matches[3]
                 }
             }
+
             if ($null -ne $average) {
                 $lines += "  Min: $minimum ms"
                 $lines += "  Max: $maximum ms"
                 $lines += "  Avg: $average ms"
             } else {
                 $lines += "  Unable to parse latency results"
+                # Debug: show raw tail so failures are diagnosable
+                $rawTail = ($pspingOutput -split "`r?`n" | Select-Object -Last 8) -join " | "
+                $lines += "  [Debug] PsPing raw tail: $rawTail"
             }
         } else {
             $lines += "PsPing Summary: psping.exe not found in Sysinternals folder"
@@ -626,7 +672,7 @@ function Test-NetworkLatency {
         $status = "FAILED"
         $lines += "PsPing Summary: Failed - $($_.Exception.Message)"
     }
-    
+
     $script:TestResults += @{
         Tool="Network-Latency"; Description="Connectivity latency tests"
         Status=$status; Output=($lines -join "`n"); Duration=0
@@ -1171,7 +1217,9 @@ function Test-Power {
         } catch { $lines += "No battery (desktop)" }
 
         if ($script:IsAdmin) {
-            $report = Join-Path $ScriptRoot "energy-report.html"
+            $reportsDir = Join-Path $ScriptRoot "Reports"
+            if (!(Test-Path $reportsDir)) { New-Item -ItemType Directory -Path $reportsDir -Force | Out-Null }
+            $report = Join-Path $reportsDir "energy-report.html"
             Write-Host "Generating energy report ($script:ENERGY_DURATION sec)..." -ForegroundColor Yellow
             powercfg /energy /output $report /duration $script:ENERGY_DURATION 2>&1 | Out-Null
             if (Test-Path $report) {
@@ -1286,19 +1334,32 @@ function Test-WindowsUpdate {
 function New-Report {
     Write-Host "`nGenerating reports..." -ForegroundColor Cyan
 
-    # Test write access
-    $testFile = Join-Path $ScriptRoot "writetest_$([guid]::NewGuid().ToString('N')).tmp"
+    # Ensure Reports subfolder exists
+    $ReportsDir = Join-Path $ScriptRoot "Reports"
+    if (!(Test-Path $ReportsDir)) {
+        try {
+            New-Item -ItemType Directory -Path $ReportsDir -Force | Out-Null
+            Write-Host "Created Reports folder: $ReportsDir" -ForegroundColor DarkGray
+        } catch {
+            Write-Host "ERROR: Cannot create Reports folder: $ReportsDir" -ForegroundColor Red
+            Write-Host "       $($_.Exception.Message)" -ForegroundColor Red
+            return
+        }
+    }
+
+    # Test write access to Reports folder
+    $testFile = Join-Path $ReportsDir "writetest_$([guid]::NewGuid().ToString('N')).tmp"
     try {
         "test" | Out-File -FilePath $testFile -ErrorAction Stop
         Remove-Item $testFile -ErrorAction Stop
     } catch {
-        Write-Host "ERROR: Cannot write to $ScriptRoot" -ForegroundColor Red
+        Write-Host "ERROR: Cannot write to Reports folder: $ReportsDir" -ForegroundColor Red
         return
     }
 
     $timestamp = Get-Date -Format "yyyyMMdd_HHmmss"
-    $cleanPath = Join-Path $ScriptRoot "SystemTest_Clean_$timestamp.txt"
-    $detailedPath = Join-Path $ScriptRoot "SystemTest_Detailed_$timestamp.txt"
+    $cleanPath = Join-Path $ReportsDir "SystemTest_Clean_$timestamp.txt"
+    $detailedPath = Join-Path $ReportsDir "SystemTest_Detailed_$timestamp.txt"
 
     # Calculate stats
     $success = ($TestResults | Where-Object {$_.Status -eq "SUCCESS"}).Count
@@ -1399,16 +1460,16 @@ function New-Report {
     if ($ramInfo -and $ramInfo.Output -match "Usage: ([\d\.]+)%") {
         $usage = [float]$matches[1]
         if ($usage -gt 85) {
-            $recommendations += "• CRITICAL: High memory usage ($usage%)"
-            $recommendations += "  → Close unnecessary programs"
-            $recommendations += "  → Check for memory leaks in Task Manager"
-            $recommendations += "  → Consider adding more RAM (current usage indicates shortage)"
+            $recommendations += "* CRITICAL: High memory usage ($usage%)"
+            $recommendations += "  -> Close unnecessary programs"
+            $recommendations += "  -> Check for memory leaks in Task Manager"
+            $recommendations += "  -> Consider adding more RAM (current usage indicates shortage)"
         } elseif ($usage -gt 70) {
-            $recommendations += "• WARNING: Elevated memory usage ($usage%)"
-            $recommendations += "  → Monitor for memory-intensive applications"
-            $recommendations += "  → RAM upgrade recommended if usage stays consistently high"
+            $recommendations += "* WARNING: Elevated memory usage ($usage%)"
+            $recommendations += "  -> Monitor for memory-intensive applications"
+            $recommendations += "  -> RAM upgrade recommended if usage stays consistently high"
         } elseif ($usage -lt 30) {
-            $recommendations += "• GOOD: Low memory usage ($usage%) - plenty of RAM available"
+            $recommendations += "* GOOD: Low memory usage ($usage%) - plenty of RAM available"
         }
     }
 
@@ -1416,10 +1477,10 @@ function New-Report {
     $smartInfo = $TestResults | Where-Object {$_.Tool -eq "Storage-SMART"}
     if ($smartInfo -and $smartInfo.Output -notmatch "not available") {
         if ($smartInfo.Output -match "Warning|Caution|Failed|Degraded") {
-            $recommendations += "• CRITICAL: Drive health issue detected"
-            $recommendations += "  → BACKUP DATA IMMEDIATELY"
-            $recommendations += "  → Run manufacturer's diagnostic tool"
-            $recommendations += "  → Consider drive replacement"
+            $recommendations += "* CRITICAL: Drive health issue detected"
+            $recommendations += "  -> BACKUP DATA IMMEDIATELY"
+            $recommendations += "  -> Run manufacturer's diagnostic tool"
+            $recommendations += "  -> Consider drive replacement"
         }
     }
 
@@ -1430,16 +1491,16 @@ function New-Report {
         
         # HDD typical: 80-160 MB/s, SSD typical: 200-550 MB/s (SATA), NVMe: 1500+ MB/s
         if ($writeSpeed -lt 50 -or $readSpeed -lt 50) {
-            $recommendations += "• WARNING: Very slow disk performance detected"
-            $recommendations += "  → Write: $writeSpeed MB/s, Read: $readSpeed MB/s"
-            $recommendations += "  → Check for background processes (antivirus, Windows Update)"
-            $recommendations += "  → Run disk defragmentation (HDD only, not SSD)"
-            $recommendations += "  → Check disk health with manufacturer tools"
-            $recommendations += "  → Consider SSD upgrade for significant speed improvement"
+            $recommendations += "* WARNING: Very slow disk performance detected"
+            $recommendations += "  -> Write: $writeSpeed MB/s, Read: $readSpeed MB/s"
+            $recommendations += "  -> Check for background processes (antivirus, Windows Update)"
+            $recommendations += "  -> Run disk defragmentation (HDD only, not SSD)"
+            $recommendations += "  -> Check disk health with manufacturer tools"
+            $recommendations += "  -> Consider SSD upgrade for significant speed improvement"
         } elseif ($writeSpeed -lt 100 -or $readSpeed -lt 100) {
-            $recommendations += "• INFO: Moderate disk performance (likely HDD)"
-            $recommendations += "  → Write: $writeSpeed MB/s, Read: $readSpeed MB/s"
-            $recommendations += "  → Consider SSD upgrade for 3-5x speed improvement"
+            $recommendations += "* INFO: Moderate disk performance (likely HDD)"
+            $recommendations += "  -> Write: $writeSpeed MB/s, Read: $readSpeed MB/s"
+            $recommendations += "  -> Consider SSD upgrade for 3-5x speed improvement"
         }
     }
 
@@ -1447,27 +1508,27 @@ function New-Report {
     if ($netSpeed -and $netSpeed.Output -match "Throughput: ([\d\.]+) Mbps") {
         $throughputMbps = [float]$matches[1]
         if ($throughputMbps -lt 25) {
-            $recommendations += "• WARNING: Internet throughput appears slow ($throughputMbps Mbps)"
-            $recommendations += "  → Verify ISP plan and router performance"
-            $recommendations += "  → Re-test when fewer applications are consuming bandwidth"
+            $recommendations += "* WARNING: Internet throughput appears slow ($throughputMbps Mbps)"
+            $recommendations += "  -> Verify ISP plan and router performance"
+            $recommendations += "  -> Re-test when fewer applications are consuming bandwidth"
         }
     }
 
     if ($netLatency -and $netLatency.Output -match "Avg: ([\d\.]+) ms") {
         $avgLatency = [float]$matches[1]
         if ($avgLatency -gt 100) {
-            $recommendations += "• NOTICE: High network latency detected (Avg $avgLatency ms)"
-            $recommendations += "  → Check local network congestion"
-            $recommendations += "  → Contact ISP if latency persists"
+            $recommendations += "* NOTICE: High network latency detected (Avg $avgLatency ms)"
+            $recommendations += "  -> Check local network congestion"
+            $recommendations += "  -> Contact ISP if latency persists"
         }
     }
 
     if ($updateInfo -and $updateInfo.Output -match "Pending: (\d+)") {
         $pendingUpdates = [int]$matches[1]
         if ($pendingUpdates -gt 0) {
-            $recommendations += "• ACTION: $pendingUpdates Windows update(s) pending installation"
-            $recommendations += "  → Install updates via Settings > Windows Update"
-            $recommendations += "  → Reboot system after installation completes"
+            $recommendations += "* ACTION: $pendingUpdates Windows update(s) pending installation"
+            $recommendations += "  -> Install updates via Settings > Windows Update"
+            $recommendations += "  -> Reboot system after installation completes"
         }
     }
 
@@ -1481,15 +1542,15 @@ function New-Report {
                 $freePercent = [int]$matches[2]
                 
                 if ($freePercent -lt 10) {
-                    $recommendations += "• CRITICAL: Drive $driveLetter has less than 10% free space"
-                    $recommendations += "  → Delete unnecessary files immediately"
-                    $recommendations += "  → Use Disk Cleanup (cleanmgr.exe)"
-                    $recommendations += "  → Move files to external storage"
-                    $recommendations += "  → System performance will degrade below 10% free"
+                    $recommendations += "* CRITICAL: Drive $driveLetter has less than 10% free space"
+                    $recommendations += "  -> Delete unnecessary files immediately"
+                    $recommendations += "  -> Use Disk Cleanup (cleanmgr.exe)"
+                    $recommendations += "  -> Move files to external storage"
+                    $recommendations += "  -> System performance will degrade below 10% free"
                 } elseif ($freePercent -lt 20) {
-                    $recommendations += "• WARNING: Drive $driveLetter has less than 20% free space"
-                    $recommendations += "  → Clean up unnecessary files soon"
-                    $recommendations += "  → Use Storage Sense or Disk Cleanup"
+                    $recommendations += "* WARNING: Drive $driveLetter has less than 20% free space"
+                    $recommendations += "  -> Clean up unnecessary files soon"
+                    $recommendations += "  -> Use Storage Sense or Disk Cleanup"
                 }
             }
         }
@@ -1498,25 +1559,34 @@ function New-Report {
     # === SSD TRIM STATUS ===
     $trimInfo = $TestResults | Where-Object {$_.Tool -eq "SSD-TRIM"}
     if ($trimInfo -and $trimInfo.Output -match "Disabled") {
-        $recommendations += "• WARNING: TRIM is disabled for SSD"
-        $recommendations += "  → Enable TRIM: fsutil behavior set DisableDeleteNotify 0"
-        $recommendations += "  → TRIM maintains SSD performance and longevity"
+        $recommendations += "* WARNING: TRIM is disabled for SSD"
+        $recommendations += "  -> Enable TRIM: fsutil behavior set DisableDeleteNotify 0"
+        $recommendations += "  -> TRIM maintains SSD performance and longevity"
     }
 
-    # === NETWORK PERFORMANCE ===
+    # === NETWORK ADAPTERS - skip virtual/VPN interfaces to avoid false positives ===
     $nicInfo = $TestResults | Where-Object {$_.Tool -eq "NIC-Info"}
     if ($nicInfo) {
-        if ($nicInfo.Output -match "10 Mbps|100 Mbps") {
-            $recommendations += "• INFO: Slow network adapter detected (10/100 Mbps)"
-            $recommendations += "  → Upgrade to Gigabit Ethernet (1000 Mbps)"
-            $recommendations += "  → Check cable quality (use Cat5e or Cat6)"
+        $physicalSlowAdapter = $false
+        foreach ($nicLine in ($nicInfo.Output -split "`n")) {
+            # Only flag PHYSICAL adapters at 10/100 Mbps - exclude known virtual/VPN adapters
+            if ($nicLine -match "(10 Mbps|100 Mbps)" -and
+                $nicLine -notmatch "VMware|VMnet|Virtual|vEthernet|Tailscale|Mullvad|WireGuard|Loopback|Hyper-V|VPN|TAP-Windows|OpenVPN") {
+                $physicalSlowAdapter = $true
+                break
+            }
         }
-        
+        if ($physicalSlowAdapter) {
+            $recommendations += "* WARNING: Physical network adapter running at 10/100 Mbps"
+            $recommendations += "  -> Upgrade to Gigabit Ethernet (1000 Mbps)"
+            $recommendations += "  -> Check cable quality (use Cat5e or Cat6)"
+        }
+
         if ($nicInfo.Output -match "No active adapters") {
-            $recommendations += "• CRITICAL: No active network adapters"
-            $recommendations += "  → Check network cable connections"
-            $recommendations += "  → Verify adapter is enabled in Device Manager"
-            $recommendations += "  → Update network drivers"
+            $recommendations += "* CRITICAL: No active network adapters"
+            $recommendations += "  -> Check network cable connections"
+            $recommendations += "  -> Verify adapter is enabled in Device Manager"
+            $recommendations += "  -> Update network drivers"
         }
     }
 
@@ -1526,22 +1596,22 @@ function New-Report {
         if ($updateInfo.Output -match "Pending: (\d+)") {
             $pendingCount = [int]$matches[1]
             if ($pendingCount -gt 20) {
-                $recommendations += "• WARNING: $pendingCount pending Windows Updates"
-                $recommendations += "  → Install updates soon for security and stability"
-                $recommendations += "  → Schedule during non-working hours"
-                $recommendations += "  → Ensure backup before major updates"
+                $recommendations += "* WARNING: $pendingCount pending Windows Updates"
+                $recommendations += "  -> Install updates soon for security and stability"
+                $recommendations += "  -> Schedule during non-working hours"
+                $recommendations += "  -> Ensure backup before major updates"
             } elseif ($pendingCount -gt 5) {
-                $recommendations += "• INFO: $pendingCount pending Windows Updates available"
-                $recommendations += "  → Install updates when convenient"
+                $recommendations += "* INFO: $pendingCount pending Windows Updates available"
+                $recommendations += "  -> Install updates when convenient"
             } elseif ($pendingCount -eq 0) {
-                $recommendations += "• GOOD: Windows is up to date"
+                $recommendations += "* GOOD: Windows is up to date"
             }
         }
         
         if ($updateInfo.Output -match "Service: Stopped") {
-            $recommendations += "• WARNING: Windows Update service is stopped"
-            $recommendations += "  → Start service: net start wuauserv"
-            $recommendations += "  → Set to Automatic in services.msc"
+            $recommendations += "* WARNING: Windows Update service is stopped"
+            $recommendations += "  -> Start service: net start wuauserv"
+            $recommendations += "  -> Set to Automatic in services.msc"
         }
     }
 
@@ -1549,21 +1619,21 @@ function New-Report {
     $osHealth = $TestResults | Where-Object {$_.Tool -eq "OS-Health"}
     if ($osHealth -and $osHealth.Status -eq "SUCCESS") {
         if ($osHealth.Output -match "corrupt|error|repairable") {
-            $recommendations += "• WARNING: System file corruption detected"
-            $recommendations += "  → Run: DISM /Online /Cleanup-Image /RestoreHealth"
-            $recommendations += "  → Then run: sfc /scannow"
-            $recommendations += "  → Reboot and re-test"
+            $recommendations += "* WARNING: System file corruption detected"
+            $recommendations += "  -> Run: DISM /Online /Cleanup-Image /RestoreHealth"
+            $recommendations += "  -> Then run: sfc /scannow"
+            $recommendations += "  -> Reboot and re-test"
         }
     }
 
     # === HARDWARE ERRORS (WHEA) ===
     $wheaInfo = $TestResults | Where-Object {$_.Tool -eq "WHEA"}
     if ($wheaInfo -and $wheaInfo.Output -notmatch "No WHEA errors") {
-        $recommendations += "• WARNING: Hardware errors detected in event log"
-        $recommendations += "  → Review Event Viewer for details"
-        $recommendations += "  → Test RAM with Windows Memory Diagnostic"
-        $recommendations += "  → Update BIOS/UEFI firmware"
-        $recommendations += "  → Check for overheating issues"
+        $recommendations += "* WARNING: Hardware errors detected in event log"
+        $recommendations += "  -> Review Event Viewer for details"
+        $recommendations += "  -> Test RAM with Windows Memory Diagnostic"
+        $recommendations += "  -> Update BIOS/UEFI firmware"
+        $recommendations += "  -> Check for overheating issues"
     }
 
     # === CPU PERFORMANCE ===
@@ -1571,11 +1641,11 @@ function New-Report {
     if ($cpuPerf -and $cpuPerf.Output -match "Ops/sec: (\d+)") {
         $opsPerSec = [int]$matches[1]
         if ($opsPerSec -lt 5000000) {
-            $recommendations += "• INFO: CPU performance lower than expected"
-            $recommendations += "  → Check for background processes consuming CPU"
-            $recommendations += "  → Set power plan to High Performance"
-            $recommendations += "  → Check CPU temperatures (thermal throttling)"
-            $recommendations += "  → Update chipset drivers"
+            $recommendations += "* INFO: CPU performance lower than expected"
+            $recommendations += "  -> Check for background processes consuming CPU"
+            $recommendations += "  -> Set power plan to High Performance"
+            $recommendations += "  -> Check CPU temperatures (thermal throttling)"
+            $recommendations += "  -> Update chipset drivers"
         }
     }
 
@@ -1586,10 +1656,10 @@ function New-Report {
             if ([int]::TryParse($matches[1], [ref]$driverYear)) {
                 $currentYear = (Get-Date).Year
                 if ($currentYear - $driverYear -gt 1) {
-                    $recommendations += "• INFO: GPU drivers are over 1 year old"
-                    $recommendations += "  → Update to latest drivers for best performance"
-                    $recommendations += "  → NVIDIA: GeForce Experience or nvidia.com"
-                    $recommendations += "  → AMD: amd.com/en/support"
+                    $recommendations += "* INFO: GPU drivers are over 1 year old"
+                    $recommendations += "  -> Update to latest drivers for best performance"
+                    $recommendations += "  -> NVIDIA: GeForce Experience or nvidia.com"
+                    $recommendations += "  -> AMD: amd.com/en/support"
                 }
             }
         }
@@ -1599,35 +1669,35 @@ function New-Report {
     $powerInfo = $TestResults | Where-Object {$_.Tool -eq "Power-Energy"}
     if ($powerInfo -and $powerInfo.Output -match "Battery") {
         if ($powerInfo.Output -match "energy-report.html") {
-            $recommendations += "• INFO: Energy report generated"
-            $recommendations += "  → Review energy-report.html for battery health"
+            $recommendations += "* INFO: Energy report generated"
+            $recommendations += "  -> Review energy-report.html for battery health"
         }
     }
 
     # === OVERALL SYSTEM HEALTH ===
     if ($failed -gt 5) {
-        $recommendations += "• CRITICAL: Multiple test failures ($failed failures)"
-        $recommendations += "  → Review detailed report for specific issues"
-        $recommendations += "  → Consider professional diagnostics"
+        $recommendations += "* CRITICAL: Multiple test failures ($failed failures)"
+        $recommendations += "  -> Review detailed report for specific issues"
+        $recommendations += "  -> Consider professional diagnostics"
     }
 
     if ($failed -eq 0 -and $skipped -eq 0) {
-        $recommendations += "• EXCELLENT: All tests passed successfully"
-        $recommendations += "  → System is operating normally"
+        $recommendations += "* EXCELLENT: All tests passed successfully"
+        $recommendations += "  -> System is operating normally"
     } elseif ($skipped -gt 5) {
-        $recommendations += "• INFO: $skipped tests skipped (admin required)"
-        $recommendations += "  → Run as administrator for complete diagnostics"
+        $recommendations += "* INFO: $skipped tests skipped (admin required)"
+        $recommendations += "  -> Run as administrator for complete diagnostics"
     }
 
     # === GENERAL MAINTENANCE ===
     if ($recommendations.Count -lt 3) {
         $recommendations += ""
         $recommendations += "GENERAL MAINTENANCE TIPS:"
-        $recommendations += "• Keep Windows and drivers updated"
-        $recommendations += "• Run disk cleanup monthly (cleanmgr.exe)"
-        $recommendations += "• Monitor temperatures during heavy use"
-        $recommendations += "• Maintain at least 20% free disk space"
-        $recommendations += "• Back up important data regularly"
+        $recommendations += "* Keep Windows and drivers updated"
+        $recommendations += "* Run disk cleanup monthly (cleanmgr.exe)"
+        $recommendations += "* Monitor temperatures during heavy use"
+        $recommendations += "* Maintain at least 20% free disk space"
+        $recommendations += "* Back up important data regularly"
     }
 
     # Add all recommendations to report
@@ -1672,8 +1742,8 @@ function New-Report {
 
     # Save reports
     try {
-        $cleanReport | Out-File -FilePath $cleanPath -Encoding UTF8
-        $detailedReport | Out-File -FilePath $detailedPath -Encoding UTF8
+        $cleanReport | Out-File -FilePath $cleanPath -Encoding ASCII
+        $detailedReport | Out-File -FilePath $detailedPath -Encoding ASCII
 
         $cleanSize = [math]::Round((Get-Item $cleanPath).Length/1KB,1)
         $detailSize = [math]::Round((Get-Item $detailedPath).Length/1KB,1)
@@ -1723,9 +1793,9 @@ function Show-Menu {
     Write-Host "11. Network Adapters"
     Write-Host "12. GPU (Enhanced)" -ForegroundColor Cyan
     <#
-    Write-Host "    └─ 12a. Basic GPU Info"
-    Write-Host "    └─ 12b. Vendor-Specific (NVIDIA/AMD)"
-    Write-Host "    └─ 12c. GPU Memory Test"
+    Write-Host "    +- 12a. Basic GPU Info"
+    Write-Host "    +- 12b. Vendor-Specific (NVIDIA/AMD)"
+    Write-Host "    +- 12c. GPU Memory Test"
     #>
     Write-Host "    - 12a. Basic GPU Info"
     Write-Host "    - 12b. Vendor-Specific (NVIDIA/AMD)"
@@ -1806,11 +1876,10 @@ if ($MyInvocation.InvocationName -ne '.') {
     try {
         Write-Host "Starting Sysinternals Tester v$script:VERSION..." -ForegroundColor Green
 
-        $envReady = Initialize-Environment
-        if (!$envReady) {
-            Write-Host "`nWARNING: Tools missing - limited functionality" -ForegroundColor Yellow
-            Write-Host "Use menu to download Sysinternals tools" -ForegroundColor Yellow
-            Start-Sleep -Seconds 2
+        if (!(Initialize-Environment)) {
+            Write-Host "`nSetup required." -ForegroundColor Red
+            Read-Host "Press Enter to exit"
+            exit 1
         }
 
         if ($AutoRun) {
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